Cisco Systems 5.x instruction

Chapter 7 VPIM Networking

Procedures for Setting Up Cisco Unity to Use VPIM Networking

To Control What Happens to Messages That Cannot Be Delivered

Step 1 On the Exchange server on which the Voice Connector is installed, start Regedit.

Caution Changing the wrong registry key or entering an incorrect value can cause the server to malfunction. Before you edit the registry, confirm that you know how to restore it if a problem occurs. (See the “Restoring” topics in Registry Editor Help.) If you have any questions about changing registry key settings, contact Cisco TAC.

Step 2 If you do not have a current backup of the registry, click Registry > Export Registry File, and save the registry settings to a file.

Step 3 Expand the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\AvIvc

Step 4 If you want information about the messages to be sent to a user or distribution list instead of being saved to the Archive folder, do the following sub-steps. Otherwise, skip to Step 5.

a.On the Edit menu, click New > String Value.

b.Enter AliasToForwardBadMailsTo as the value name.

c.Double-clickAliasToForwardBadMailsTo.

d.In the Edit String dialog box, enter the SMTP address of the recipient (for example unityadministrator@company.com). This must be the SMTP address of a user, contact, or distribution list object in Exchange. An e-mail with the failed message and information about the message will be sent to this address.

e.Click OK.

f.Exit Regedit.

g.Skip to Step 6.

Step 5 If you want messages that are saved in the Archive folder to be automatically deleted, do the following sub-steps:

a.On the Edit menu, click New > DWORD Value.

b.Enter DeleteArchiveFolderMessages as the value name.

c.Double-clickDeleteArchiveFolderMessages.

d.In the Edit DWORD dialog box, enter 1.

e.Click OK.

f.Exit Regedit.

Step 6 Open the Services MMC on the Exchange server on which the Voice Connector is installed. (On the Windows Start menu, click Programs > Administrative Tools > Services.)

Step 7 Right-clickExchange 2000 Voice Connector (<Server name>), and click Restart.

Step 8 Exit the Services MMC.

		Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

	OL-13844-01			7-15
	OL-13844-01			7-15

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Cisco Systems 5.x manual To Control What Happens to Messages That Cannot Be Delivered

Contents

Americas Headquarters Networking Guide for Cisco Unity With Microsoft ExchangePage Iii N T E N T S Granting Administrative Rights to Other Cisco Unity Servers Gateways Assistant Vii Vpim Networking and the Voice Connector Viii Assigning Dial IDs Audience PurposeDocument Conventions Convention Descriptions Go to the System Configuration Settings Press Ctrl-Alt-DeleteControl Panel Phone and Modem Options Cisco Product Security Overview Xii Overview Networking in Cisco Unity Networking OptionsNetworking Option Description Amis Message Addressing Options Networking in Cisco Unity Locations and External Subscribers Active Directory Schema Extensions Voice Connector Comparison of AMIS, Bridge, and Vpim Networking Vpim Bridge Sw/voicesw/ps2237/prodinstallation Guideslist.html Spoken Name Confirmation Delivery Receipt/Read Receipt Distribution Lists Mailbox ID Translation Private Messages Urgent Messages OL-13844-01 Overview Digital Networking Requirements for Setting Up Digital Networking Licenses and License Pooling This ChapterRelated Documentation Setting Up Digital Networking Task List Setting Up Digital NetworkingPrerequisites To Get the MAC Address of the Cisco Unity Computer Enabling License Pooling Optional To Register and Obtain the License Files To View the License Pooling InformationDouble-clickLicense Info Viewer Setting the Addressing Search Scope Customizing the Primary LocationTo Customize the Primary Location Setting the Automated Attendant Search Scope Setting the Directory Handler Search ScopeTo Set the Addressing Search Scope To Set the Directory Handler Search Scope To Set the Automated Attendant Search Scope Double-clickPermissions Wizard To Set the Applicable Permissions To Modify the All Subscribers Public Distribution List Modifying the All Subscribers Public Distribution List Changing the Default Search Scope for the Cisco PCA Optional Testing the Digital Networking Setup OL-13844-01 Digital Networking Concepts and Definitions Dialing Domains Locations and Digital Networking OL-13844-01 Addressing Search Scopes Addressing Options for Subscribers in a Dialing DomainDialing Domains Shield Against Overlapping Numbering Plans Addressing Options for Non-Networked Phone Systems When Numbering Plans Do Not Overlap No Overlapping Extensions When Numbering Plans Overlap Numbering Plans Overlap Cisco Unity Administrator Scope To Use the GSM Check the Search All Cisco Unity Servers check box Predefined Public Distribution Lists New Lists Private Lists System Broadcast Messages Selected Extension Entered System Broadcast Recipients Notable Behavior Mapping Subscribers to Cisco Unity Servers OL-13844-01 Cross-Server Logon, Transfers, and Live Reply Feature Description Phone System Considerations for Cross-Server Features Why Cross-Server Logon Is Needed Planning for Increased Port UsageBrief Look at Cisco Unity Data Architecture Only the Call Transfer Number Is Replicated Why Cross-Server Transfer Is Needed Cross-Server Logon Why Cross-Server Live Reply Is Needed Procedures Enabling Cross-Server Logon Prerequisites Enabling Cross-Server LogonTask List Enabling Cross-Server Logon Testing Cross-Server Logon To Test Cross-Server Logon Prerequisites Enabling Cross-Server Transfer Task List Enabling Cross-Server Transfer Procedures Enabling Cross-Server Transfer To Enable Cross-Server Transfer for External Subscribers To Enable Transfer Override on Cross-Server Transfers Testing Cross-Server Transfer To Test Cross-Server Transfer Cross-Server Live Reply Task List Enabling Cross-Server Live Reply Prerequisites Enabling Cross-Server Live Reply Testing Cross-Server Live Reply Procedures Enabling Cross-Server Live Reply To Test Cross-Server Live Reply Troubleshooting Dialing Domain Options Page Reference Overview Internet Subscribers Internet Subscribers Cisco Unity Configuration and Permissions Creating Internet Subscriber AccountsBefore Creating Internet Subscriber Accounts Restriction Tables Classes of ServicePublic Distribution Lists Subscriber Templates Voice Connector for Exchange Before Creating Trusted Internet Subscriber AccountsTrusted Internet Locations To Install the Voice Connector for Exchange To Determine Whether to Update Windows 2000 Script Host LASTNAME,FIRSTNAME,REMOTEADDRESS Correcting Import Errors Click OK Enabling Cross-Server Transfer for Internet Subscribers After Creating Internet Subscriber AccountsSelect Import Existing Exchange User Internet Subscriber Concepts and Definitions Deleting Internet Subscribers Subscriber Experience with Internet Subscribers Overview Amis Setting Up Cisco Unity to Use Amis Amis Networking Setting Up Cisco Unity to Use Amis Task List Setting Up Cisco Unity to Use Amis Setting Up the Voice Connector for Amis Networking Procedures for Setting Up Cisco Unity to Use AmisSetting Up the Voice Connector for Exchange Finish the Setup To Install the Voice Connector for Exchange To Verify the Voice Connector for Exchange 2000 Installation To Control What Happens to Messages That Cannot Be Delivered Exit Exchange System Manager Creating the UAmis Account Click Create and Configure Amis Account and Mailbox Click Create Script\scripts\UAmisServerName.PS1 Close Exchange Management Console \UAmisServerName.PS1 Setting Amis Delivery Options Designating Voice Ports for Outbound Amis CallsCustomizing the Amis Restriction Table To Set Up the Amis Schedule Setting Up the Amis Schedule Creating Amis Delivery Locations To Prepare a CSV File for Creating Amis Delivery Locations DTMFACCESSID, DISPLAYNAME, Deliveryphonenumber OL-13844-01 Creating Amis Subscribers Before Creating Amis Subscriber Accounts Public Distribution Lists To Prepare a CSV File for Creating Amis Subscriber Accounts LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID OL-13844-01 Correcting CSV Import Errors After Creating Amis Subscriber Accounts Single-Server Installations Enabling Cross-Server Transfer for Amis Subscribers To Enable Identified Subscriber MessagingEnabling Identified Subscriber Messaging Extending Identified Subscriber Messaging Introduction to Amis Amis Concepts and Definitions Port Usage and Schedules UAmis Account Voice Connector and Amis Networking Locations and Amis Networking Message Addressing OptionsMessage Addressing Limitations Blind Addressing and Amis Networking Amis Subscribers Subscriber Experience with Amis Subscribers Identified Subscriber Messaging Live Reply to Amis Subscribers Extension Addresses Deleting Amis Subscribers Modifying How Contacts Appear in the Outlook Address Book You do not need to restart Cisco Unity to enable the change Migrating Subscribers One at a Time Migrating Subscribers in Bulk Private List Considerations for Migrating Subscribers Considerations for Networked Cisco Unity Servers Design Considerations Amis Bridgehead Configuration Monitoring Amis Message Traffic MaintenanceTo Add the UAmis Mailbox to a User Profile Start Microsoft Outlook Click Properties Moving the UAmis Mailbox Inbound Search Scope Inbound Messages Are Delivered Only to Primary Extensions Amis Networking Notable Behavior OL-13844-01 Bridge Networking OL-13844-01 Overview Vpim Networking Vpim Networking Setting Up Cisco Unity to Use Vpim Networking Task List Setting Up Cisco Unity to Use Vpim Networking Making Design Decisions and Gathering Needed Information Determining the Domain Name Resolving Names with IP AddressesDomain Name Requirements OL-13844-01 Page To Extend the Active Directory Schema for Vpim Networking Extending the Active Directory Schema To Check the Recipient Policies Verifying the Recipient Policies or Creating a New OneManager Click Recipient Policies Setting Up the Voice Connector for Vpim Networking To Install the Voice Connector for Exchange To Verify the Voice Connector Installation OL-13844-01 Click Next To Control What Happens to Messages That Cannot Be Delivered Creating the Uvpim Account by Using ConfigMgr.exe Optional Click Create and Configure Vpim Account and MailboxClick Create Vpim Dir Account \UVpimServerName.PS1 \scripts\UVpimServerName.PS1 Creating Vpim Delivery Locations Click Add To Prepare a CSV File for Creating Vpim Delivery Locations DTMFACCESSID, DISPLAYNAME, Smtpdomainname OL-13844-01 Before Creating Subscriber Accounts Creating Vpim Subscribers Classes of Service To Prepare a CSV File for Creating Vpim Subscriber Accounts LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID Correcting CSV Import Errors After Creating Subscriber Accounts Customizing Vpim Subscriber Directory Update Settings Before Configuring Vpim Subscriber Creation Settings Treat as FirstName LastName Treat as LastName FirstName Click the Save icon To Create a New Organizational Unit Click View/Edit Click Advanced Single-Server Installations Enabling Identified Subscriber Messaging Vpim Concepts and Definitions Introduction to Vpim Vpim Messages Version Vpim Addresses Vpim Networking and Locations Vpim Networking and the Voice Connector How the Voice Connector Processes Incoming Vpim Messages How the Voice Connector Processes Outgoing Vpim Messages Messaging Similarities and Limitations Subscriber Experience with Blind Addressing Vpim Networking and Blind Addressing Vpim Subscribers Subscriber Experience with Vpim Subscribers Automatic Vpim Subscriber Directory Updates Vpim Networking Vpim Concepts and Definitions Used Are Used Population of Vpim Subscriber Information Used Are Used CsVPIMConnector Logging Subscriber Addressing Considerations with Automatic Updates Field Contents Error Status Code Description Live Reply to Vpim Subscribers Deleting Vpim Subscribers Vpim Networking Vpim Concepts and Definitions Migrating Subscribers in Bulk Considerations for Digitally Networked Cisco Unity Servers Audio Format Considerations Phone Prefixes Vpim Networking Maintenance Changing the IP Address of a Microsoft Exchange Server To Check the IP Addresses on Receive Connectors on ExchangeClose the Exchange System Manager Open Exchange Management Console Moving the Uvpim Mailbox Call Transfer Settings and Vpim Subscribers Inbound Messages Are Delivered Only to Primary Extensions To Run the Voice Connector Setup Program in Another Language OL-13844-01 A P T E R Correspondence Between Locations Correspondence Between Locations Vpim Subscriber Audio Format Conversion Settings No Audio Format Conversions Do not convert incoming messages Do not convert outbound messages Correspondence Between Locations Additional Functionality Networked System Broadcast MessagesAddressing System Broadcast Messages to Multiple Servers System Broadcast Message Recipients Selected Name Name Remote Mailbox Number Description Considerations for Networked System Broadcast Messages Sending Networked System Broadcast Messages Additional Functionality Primary Location Profile Settings Overview Primary Location Settings Assigning Dial IDs Guidelines for Assigning Dial IDs and ExtensionsChanging the Minimum Length of Dial IDs To Change the Minimum Length of a Location Dial ID Primary Location Addressing Option Settings Subscriber Addressing Options How Cisco Unity Searches for a Matching NameHow Cisco Unity Searches for a Matching Number 3335 Possible Match OL-13844-01 Blind Addressing Search for a Delivery Location Dial ID Search for a matching extension Location Addressing Options 10-1 Overview Upgrading with Vpim Networking Procedures for Removing Amis NetworkingRemoving Amis Networking To Output Information About Amis Subscribers To Delete Amis Delivery Locations and Amis Subscribers Removing Vpim NetworkingTo Delete the UAmis Mailbox 10-3 Procedures for Removing Vpim Networking Uninstalling the Cisco Unity Voice ConnectorTo Output Information About Vpim Subscribers To Delete Vpim Delivery Locations and Vpim Subscribers 10-5 10-6 Determining the Voice Connector Version 10-7 10-8 11-1 Migrating from Smtp Networking to Vpim 11-2 To Run the VpimMigrateSMTP Stored Procedure Osql /d UnityDB /E /Q cspVpimMigrateSMTP11-3 Manually Converting Vpim Delivery Locations and Subscribers To Create Vpim Delivery Locations11-4 11-5 To Export Internet Subscriber Data to a CSV File 11-6 To Delete the Internet Subscribers and Associated Contacts 11-7 Occurred When Importing Data from a CSV File procedure on 11-8 GL-1 O S S a R Y GL-2 GL-3 GL-4 Cisco Unity server on which a subscriber account was created GL-5 GL-6 See extension address GL-7 GL-8 GL-9 GL-10 GL-11 GL-12 GL-13 GL-14 GL-15 GL-16 IN-1 D E IN-2 Amis subscribers Vpim subscribers Enabling Setting up IN-3 IN-4 IN-5 Vpim subscribers Issues in creating Migrating IN-6