Cisco Systems 5.x manual Overview Internet Subscribers

C H A P T E R 4

Internet Subscribers

See the following sections:

•Overview: Internet Subscribers, page 4-1

•Prerequisites for Setting Up Internet Subscriber Accounts, page 4-1

•Creating Internet Subscriber Accounts, page 4-2

•Internet Subscriber Concepts and Definitions, page 4-11

Overview: Internet Subscribers

By creating Internet subscriber accounts, you enable Cisco Unity subscribers to send voice messages to recipients whose computers are connected to the Internet. Messages are sent over the Internet or any TCP/IP network via the Simple Mail Transfer Protocol (SMTP). The recipient receives a voice message as an e-mail with a WAV attachment.

In this chapter, you will find procedures for creating Internet subscriber accounts, followed by detailed discussions of the concepts and terminology you need to understand.

Prerequisites for Setting Up Internet Subscriber Accounts

Before creating the Internet subscriber accounts, verify that the following prerequisites have been met.

•Cisco Unity is already installed on the server(s), and they are connected to the network as applicable for your installation.

•The Exchange servers have been configured as applicable for your installation such that Cisco Unity subscribers can send e-mail to the people who will have Internet subscriber accounts. Cisco Unity hands off messages to Exchange for delivery; therefore, if e-mail is successfully delivered, there should not be a problem with the delivery of voice messages.

•If you will be creating Trusted Internet subscribers, you must first configure at least one Trusted Internet Location, and install the Voice Connector for Exchange 2000 for Trusted Internet Locations.

In installations with multiple Cisco Unity servers networked together via Digital Networking, Internet subscriber accounts can be created on any Cisco Unity server. After the Cisco Unity servers have been set up for Digital Networking as described in the “Digital Networking” chapter, verify the following settings:

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

OL-13844-01 4-1