Chapter 8 Using VPIM for Networking with Cisco Unity Express or Other Cisco Unity Systems

Messaging Between Cisco Unity Servers in Different Directories

Figure 8-3 No Audio Format Conversions

G729a

Internet

NewYorkUnity

VPIM Delivery Location

Dial ID: 333

Domain Name: paris.cisco.com Audio Format Conversion:

Do Not Convert Outbound Messages Do Not Convert Incoming Messages

G.729a

ParisUnity

VPIM Delivery Location

Dial ID: 444

 

Domain Name: ny.cisco.com

 

Audio Format Conversion:

 

Do Not Convert Outbound Messages

104949

Do Not Convert Incoming Messages

 

Example 2: Both Cisco Unity Servers Use G.711 for Recording and Storage

It is also possible for both the local and remote Cisco Unity servers to record messages by using the G.711 codec. At 64 Kbps, messages encoded by using the G.711 codec are very high quality, but because of their size, the messages may present a problem if network bandwidth is a concern. In this case, you have the following options:

Do not convert outbound and incoming VPIM messages, but monitor the network for problems. Sending VPIM messages in the G.711 format may not turn out to be an issue, particularly if message traffic between the sites is light.

Configure each server to convert outbound messages to G.726, and convert incoming messages back to G.711. At 32 Kbps, messages encoded by using the G.726 codec are half the size of those encoded by using G.711. The downside to this approach is that it results in two audio format conversions for each VPIM message. This is extra work for the Voice Connector. In addition, when incoming messages are converted back to G.711, there may be a loss in sound quality.

Configure each server to convert outbound messages to G.726, but not to convert incoming messages. This approach solves the network bandwidth concern and results in only one audio format conversion for each VPIM message. However, G.726 is not supported as a region (line) format for a Cisco Unified Communications Manager (CM) (formerly known as Cisco Unified CallManager) integration. Also, if VPIM messages are stored in G.726, all Cisco Unity servers and subscriber workstations must have the G.726 codec installed. (The G.726 codec is installed on the Cisco Unity server during setup.)

Change the codec that will be used by the Cisco Unity servers to record messages from G.711 to G.729a, and do not convert the audio format of VPIM messages.

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

8-4

OL-13844-01

 

 

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Cisco Systems 5.x manual No Audio Format Conversions