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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 7 VPIM Networking
Setting Up Cisco Unity to Use VPIM Networking
Related Documentation
• “Using VPIM for Networking with Cisco Unity Express or Other Cisco Unity Systems”
• “Troubleshooting VPIM Transport,” at http://www.ciscounitytools.com/Documents.htm.
Setting Up Cisco Unity to Use VPIM Networking
This section describes the prerequisites for setting up VPIM Networking, and provides a task list
containing a high-level view of all of the tasks you need to complete for the setup, and the order in which
they should be completed. If you are unfamiliar with VPIM Networking, you should first read the “VPIM
Concepts and Definitions” section on page 7-36 and then review the task list and procedures before
beginning the setup. Planning is essential to a successful setup.
Prerequisites
Before starting the setup, verify that the following prerequisites have been met:
• Cisco Unity is already installed on the server(s), and they are connected to the network as applicable
for your installation.
• The remote voice messaging system with which Cisco Unity will be networked meets the
requirements as described in the “Support Policy for VPIM Voice Messaging Systems” section of
the Supported Hardware and Software, and Support Policies for Cisco Unity, at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.
• A license file with a VPIM license has been obtained and installed on the Cisco Unity Bridgehead
server.
• Cisco Unity and Exchange meet the requirements as described in the “VPIM Networking
Requirements” section in Networking Options Requirements for Cisco Unity, at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.
For installations with multiple Cisco Unity servers that access that same directory, you should first set
up the servers for Digital Networking as described in the “Digital Networking” chapter before setting up
VPIM Networking. After the Cisco Unity servers have been set up for Digital Networking, verify the
following settings:
• Verify that the addressing search scope is set to either the dialing domain or the global directory on
all of the networked servers so that Cisco Unity subscribers, no matter which server they are
associated with, can address messages to VPIM delivery locations and/or VPIM subscribers. See the
“Setting the Addressing Search Scope” section on page 2-6 for details.
• If you want outside callers to be able to reach VPIM subscribers from the automated attendant (for
example, from the opening greeting) or directory assistance:
–
Verify that the Cisco Unity server(s) on which the VPIM subscribers will be created are in the
same dialing domain as the Cisco Unity server that outside callers call into. See the
“Customizing the Primary Location” section on page 7-18 for details on creating the dialing
domain, and the “Dialing Domains” section on page 2-15 for background information.
–
Verify that the automated attendant and directory handler(s) search scopes are set to the dialing
domain scope. See the “Setting the Directory Handler Search Scope” section on page 2-7 and
the “Setting the Automated Attendant Search Scope” section on page 2-7.