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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 7 VPIM Networking
VPIM Concepts and Definitions
If the VPIM bridgehead server is configured for failover, automatic VPIM subscriber updates will not
occur while the secondary server is active, as the CsVPIMConnector service will run only on the primary
server. However, while the primary server is unavailable, the Voice Connector continues to generate
directory update messages, which will be processed as soon as the primary server becomes active again.
Population of VPIM Subscriber Information
Depending on a setting configured for each delivery location, VPIM subscribers can be created, updated,
or deleted by using information either from the header of an incoming VPIM message, or from a vCard
attachment included with the message (if more than one vCard attachment is included, only the vCard
in the most recent portion of the message will be used). Additional delivery location options allow you
to specify how certain fields from the vCard or header are mapped to VPIM subscriber fields. Table 7-1
shows the source of various fields when either the vCard or header fields are used to generate VPIM
subscriber information. It also includes information on the delivery location Subscriber Creation
configuration settings that can affect how the CsVPIMConnector service maps this data to the fields in
a VPIM subscriber record.
Tab l e 7-1 VPIM Subscriber Information
Subscriber Field
Source for Field When vCard Is
Used
Source for Field When Headers
Are Used Notes
First Name • N property, Given Name
or
• Text name contained in the
FN (formatted name)
property
• Text name contained in the
From address
For example, if the From address
contains “Terry Bader<8882233
@remotevoicemailsystem.
com>”, the text name used as the
source of the first name would be
Terry Bader.
If the first name is derived from
a single text name field (from the
FN property of a vCard or the
From address of the message
header), the setting When the
Text Name Has No Comma can
be applied to determine which
part of the text name field is
considered the first name.
Last Name • N property, Family Name
or
• Text name contained in the
FN (formatted name)
property
• Text name contained in the
From address
For example, if the From address
contains “Terry Bader<8882233
@remotevoicemailsystem.
com>”, the text name used as the
source of the last name would be
Terry Bader.
If the last name is derived from a
single text name field (from the
FN property of a vCard or the
From address of the message
header), the setting When the
Text Name Has No Comma can
be applied to determine which
part of the text name field is
considered the last name.
Display Name • N property, Given Name and
Family Name
or
• FN property
• Text name contained in the
From address
For example, if the From address
contains “Terry Bader<8882233
@remotevoicemailsystem.
com>,” the text name used as the
source of the display name
would be Terry Bader.
The display name is derived
from the appropriate source field
according to the rule specified in
the Mapping Text Names setting.
If the N property of the vCard is
used and Mapping Text Names
set is set to Directly to VPIM
Subscriber Display Names, the
display name will be set to
Family Name, Given Name (this
corresponds to Last Name, First
Name).