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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 4 Internet Subscribers
Creating Internet Subscriber Accounts
To view Voice Connector properties in Exchange System Manager, Windows Script Host version 5.6 or
later must be installed on the Exchange server. (Note that if the Exchange server uses an earlier version
of Windows Script Host, the Voice Connector functions properly, but you will not be able to view Voice
Connector properties in Exchange System Manager.)
To Determine Whether to Update Windows 2000 Script Host
Step 1 On the Exchange server on which the Voice Connector has been installed, browse to Winnt\System32.
Step 2 Right-click the file Wshom.ocx, and click Properties.
Step 3 Click the Vers ion tab.
Step 4 In the Item Name list, click Product Version to view the version in the Value box.
Step 5 If the version is earlier than 5.6, update Windows Script Host so the Voice Connector properties can be
displayed in Exchange System Manager. (Go to the downloads page of the Microsoft website, and do a
keyword search for Windows Script Host. Follow the installation instructions.)
Using the Cisco Unity Bulk Import Wizard to Create Multiple Internet Subscriber Accounts
The Cisco Unity Bulk Import wizard allows you to create multiple Internet subscriber accounts at once
by importing user data directly from Active Directory, or by importing user data from a
comma-separated value (CSV) file. CSV is a common text file format for moving data from one data
store to another.
As long as the user data contained in the CSV file is formatted correctly, you can use it to create new
Active Directory contacts at the same time that you create Internet subscriber accounts. Alternatively,
the Cisco Unity Bulk Import wizard allows you to use a CSV file to create Internet Subscriber accounts
with existing Active Directory contact data.
To create Internet subscriber accounts by importing user data directly from Active Directory, see the “To
Create Internet Subscriber Accounts by Using the Cisco Unity Bulk Import Wizard��� procedure on
page 4-7. Otherwise, use the following “To Prepare a CSV File for Creating Internet Subscriber
Accounts” procedure to prepare your CSV file. See the Cisco Unity Bulk Import wizard Help to find
additional information about using the wizard to create Internet subscriber accounts, or about the
required and optional column headers for your CSV file.
To Prepare a CSV File for Creating Internet Subscriber Accounts
Step 1 Save the data that you will use to create Cisco Unity accounts as a CSV file.
As a best practice, do not include more than 7,500 records in a single CSV file, as you may encounter
unexpected results when the Cisco Unity Bulk Import wizard imports the data.
Step 2 Copy the CSV file to the Cisco Unity server or to a directory that you can browse to from the server.
Step 3 Open the CSV file in a spreadsheet application or another application with which you can edit and
reorganize the data. Do the following:
• Confirm that the data is separated by commas, and that no tabs, spaces, or semicolons separate the
data in the file.
• If any data includes a space, quotes, or commas, contain it within quotes.