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M10-4, M10-4S service manual
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520 pages, 28.04 Mb
Fujitsu M10-4/Fujitsu M10-4S/
SPARC M10-4/SP
ARC M10-4S
Service Manual
Manual Code: C120-E682-06EN
December 2013
Contents
Main
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Contents
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Preface
Audience
Related Documentation
Text Conventions
Command syntax in the text
Notes on Safety
Syntax of the Command-Line Interface (CLI)
Document Feedback
Chapter 1 Before Starting Maintenance Work
1.1 Warning/Caution Indications
1.2 Warning Labels
1.3 Labels/Tags
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1.4 Safety Precautions
Safety precautions on electricity
Safety precautions on the racks
1.5 Notes Regarding Static Electricity
How to use a wrist strap
1.6 Other Precautions
1.7 Emergency Power Off
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Components that can be accessedfrom the rear
Internal components
Figure2-5 Locations of internal components (SPARC M10-4/M10-4S)
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2.2.1 Display function of the operation panel
2.2.2 Control function of the operation panel
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Table2-5 describes the function s of the mode switch.
2.3 Checking the LED Indications
2.3.1 Operation panel LEDs
2.3.2 LEDs on the rear panel (System locator)
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2.3.3 LEDs on each component
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2.4 Confirming the Types of Cable
2.4.1 Types of cable
2.4.2 Cable connection ports
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Chapter 3 Troubleshooting
3.1 Suspected Failure Conditions
3.2 Determining the Causes of Individual Failures
Figure3-1 Troubleshooting flow
3.3 Identifying a Failure
3.3.1 Checking the LED indications
3.3.2 Checking error messages
3.3.3 Checking the status of a component
showhardconf command
showstatus command
3.3.4 Checking the status of a PCI expansion unit
ioxadm command
3.3.5 Checking log information
3.3.6 Checking the messages output by the predictive self-repairing tool
3.3.7 Identifying the location of the chassis requiring maintenance
3.4 Downloading Error Log Information
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4.2.1 Confirming the hardware configuration
4.2.2 Confirming the software and firmware configurations
Confirming the software configuration
Confirming the firmware configuration
4.3 Understanding Types of Maintenance
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Figure4-3 Active/coldmaintenance (for SPARC M10-4S maintenance)
Figure4-4 Active/cold maintenance (for dedicated power distribution unit maintenance)
Figure4-5 Inactive/hot maintenance (for SPARC M10-4S maintenance)
Figure4-6 Inactive/hot maintenance (for crossbar box maintenance)
Figure4-7 Inactive/cold maintenance (for SPARC M10-4S maintenance)
Figure4-9 System-stopped maintenance (f or crossbar box maintenance)
Figure4-10 System-stopped maintenance (for dedicated power distrib ution unit maintenance)
Thefollowing describes the types of maintenance for FRUs.
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Chapter 5 Understanding the Preparations for Enabling Maintenance
5.1 Releasing an FRU from the System with the replacefru Command
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5.2 Releasing a Chassis from the Physical Partition
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5.3 Powering Off the Physical Partition Requiring Maintenance
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5.4 Stopping the Entire System
5.4.1 Stopping the system with the XSCF command
5.4.2 Stopping the system from the operation panel
5.5 Accessing Components
5.5.1 Lowering the cable support
5.5.2 Removing the power cord
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Chapter 6 Understanding the Preparations for Restoring the System
6.1 Incorporating an FRU into the System with the replacefru Command
4. Confirmthat the status is normal ("Normal") after diagnosis, and then enter "f".
5. Whenthe maintenance menu appears, enter "c" to exit the operation.
6.2 Incorporating a Chassis into a Physical Partition
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6.3 Powering On the Physical Partition Requiring Maintenance
6.4 Starting the Entire System
6.4.1 Starting the system with an XSCF command
6.4.2 Starting the system from the operation panel
6.5 Restoring the Chassis
6.5.1 Installing the power cord
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7.2.2 Maintenance flow
7.2.3 Precautions for replacement
7.2.4 Precautions for installation
7.2.5 Precautions for removal
7.3 Enabling the Removal of a CPU Memory Unit
7.3.1 Active/Cold maintenance
7.3.2 Inactive/Cold maintenance
7.3.3 System-stopped maintenance
7.4 Removing a CPU Memory Unit
7.4.1 Accessing a CPU memory unit
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7.4.2 Removing the CPU memory unit lower
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7.4.3 Removing the CPU memory unit upper
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7.4.4 Removing a PCI Express cable
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7.5 Installing a CPU Memory Unit
7.5.1 Installing a PCI Express cable
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7.5.2 Installing the CPU memory unit upper
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7.5.3 Installing the CPU memory unit lower
7.5.4 Restoring the chassis
7.6 Restoring the System
7.6.1 Active/Cold maintenance
7.6.2 Inactive/Cold maintenance
When the system is configured withouta hardware RA ID
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7.6.3 System-stopped maintenance
When the system is configured without a hardware RAID
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Chapter 8 Maintaining the Memory
8.1 Memory Configuration
Figure8-1 Memorylocations (CPU memory unit lower)
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Figure8-2 Memorylocations (CPU memory unit upper)
8.2 Memory Configuration Rules
Thissection describes the memory mounting rules and the method for checking memoryinformation.
8.2.1 Memory mounting rules
Figure8-3 Mountinglocations and units of memory
When only the CPU memory unit lower is mounted
When both the CPU memory unit lower and the CPU memory unit upper are mounted
When expanding a CPU memory unit upper to a chassis in which only a CPU memory unit lower is mounted
Installit by observing the mounting configurations shown in either Table 8-3or Table 8-2.
8.2.2 Checking memory information
Figure8-4 Viewing memory information
8.3 Before Maintaining Memory
Thissection describes the types and flow of maintenance of the memory, as well as some precautions.
8.3.1 Types of maintenance
8.3.2 Maintenance flow
8.3.3 Precautions for replacement
8.3.4 Precautions for installation
8.3.5 Precautions for removal
8.4 Enabling the Removal of Memory
8.4.1 Active/Cold maintenance
8.4.2 Inactive/Cold maintenance
8.4.3 System-stopped maintenance
8.5 Removing Memory
8.5.1 Accessing memory
8.5.2 Removing memory
8.6 Installing Memory
8.6.1 Installing memory
8.6.2 Restoring the chassis
8.7 Restoring the System
8.7.1 Active/Cold maintenance
8.7.2 Inactive/Cold maintenance
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8.7.3 System-stopped maintenance
Chapter 9 Maintaining the Crossbar Units
9.1 Configuration of the Crossbar Units
9.2 Before Maintaining a Crossbar Unit
9.2.1 Types of maintenance
9.2.2 Maintenance flow
9.3 Enabling the Removal of a Crossbar
9.3.1 Active/Cold maintenance
9.3.2 Inactive/Cold maintenance
9.3.3 System-stopped maintenance
9.4 Removing a Crossbar Unit
9.4.1 Accessing a crossbar unit
9.4.2 Removing a crossbar unit
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9.5 Installing a Crossbar Unit
9.5.1 Installing a crossbar unit
9.5.2 Restoring the chassis
9.6 Restoring the System
9.6.1 Active/Cold maintenance
9.6.2 Inactive/Cold maintenance
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9.6.3 System-stopped maintenance
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10.2.2 Maintenance flow
10.2.3 P recautions for replacement
10.3 Enabling the Removal of a Power Supply Unit
10.3.1 Active/Hot maintenance
10.3.2 Active/Cold maintenance
10.3.3 Inactive/Hot maintenance
10.3.4 Inactive/Cold maintenance
10.3.5 System-stopped maintenance
10.4 Removing a Power Supply Unit
10.4.1 Accessing a power supply unit
10.4.2 Removing a power supply unit
10.5 Installing a Power Supply Unit
10.5.1 Installing a power supply unit
10.5.2 Restoring the chassis
10.6 Restoring the System
10.6.1 Active/Hot maintenance
10.6.2 Active/Cold maintenance
10.6.3 Inactive/Hot maintenance
10.6.4 Inactive/Cold maintenance
10.6.5 System-stopped maintenance
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Chapter 11 Maintaining the Fan Units
11.1 Configuration of the Fan Units
11.2 Before Maintaining a Fan Unit
11.2.1 T ypes of maintenance
11.2.2 Maintenance flow
11.2.3 P recautions for replacement
11.3 Enabling the Removal of a Fan Unit
11.3.1 Active/Hot maintenance
11.3.2 Active/Cold maintenance
11.3.3 Inactive/Hot maintenance
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11.3.4 Inactive/Cold maintenance
11.3.5 System-stopped maintenance
11.4 Removing a Fan Unit
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11.5 Installing a Fan Unit
11.5.1 Installing a fan unit
11.5.2 Restoring the chassis
11.6 Restoring the System
11.6.1 Active/Hot maintenance
11.6.2 Active/Cold maintenance
11.6.3 Inactive/Hot maintenance
11.6.4 Inactive/Cold maintenance
11.6.5 System-stopped maintenance
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Chapter 12 Maintaining the Internal Disks
12.1 Configuration of the Internal Disks
12.1.1 Identification of disk slot
Using the format command (Oracle Solaris 11)
2. Executethe format command to confirm the physical disk slot.
Using the diskinfo command (Oracle Solaris 11)
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Using the diskinfo command (Oracle Solaris 10)
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12.2 Before M aintaining an Internal Disk
12.2.1 Types of maintenance
12.2.2 Maintenance flow
12.2.3 Precautions for installation
12.2.4 Precautions for removal
12.3 Enabling the Removal of an Internal Disk
12.3.1 Active/Hot maintenance
When the system is configured with a softwareR AID
When the system is configured without either a hardware RAID or software RAID
12.3.2 Active/Cold maintenance
12.3.3 Inactive/Hot maintenance
12.3.4 Inactive/Cold maintenance
12.3.5 System-stopped maintenance
12.4 Removing an Internal Disk
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12.5 Installing an Internal Disk
12.5.1 Installing an internal disk
12.5.2 Restoring the chassis
12.6 Restoring the System
12.6.1 Active/Hot maintenance
When the system is configured with asoftware RA ID
When the system is configured withouteither a hardware RAID or software RAID
12.6.2 Active/Cold maintenance
12.6.3 Inactive/Hot maintenance
12.6.4 Inactive/Cold maintenance
12.6.5 System-stopped maintenance
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Chapter 13 Maintaining the PCI Express Cards
13.1 Configuration of the PCI Express Cards
Figure13-1 Locationof the PCIe card
13.2 Before Maintaining a PCI Express Card
13.2.1 Typesof maintenance
13.2.2 Maintenanceflow
13.2.3 Precautions for replacement
13.2.4 Precautions for installation
13.2.5 Precautions for removal
13.3 Checking If PCI Hot Plug (PHP) Can Be Used
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13.4 Enabling the Removal of a PCI Express Card
13.4.1 Active/Hot maintenance (with PHP)
1. Open the rack door.
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13.4.2 Active/Hot maintenance (with DR)
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13.4.3 Inactive/Hot maintenance
13.4.4 System-stopped maintenance
13.5 Removing a PCI Express Card
13.5.1 Accessing a PCI Express card cassette
13.5.2 Removing a PCI Express card cassette
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13.6 Installing a PCI Express Card
13.6.1 Installing a PCI Express card
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13.6.2 Installing a PCI Express card cassette
13.6.3 Restoring the chassis
13.7 Restoring the System
13.7.1 Active/Hot maintenance (with PHP)
13.7.2 Active/Hot maintenance (with DR)
13.7.3 Inactive/Hot maintenance
13.7.4 System-stopped maintenance
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Chapter 14 Maintaining the PSU Backplane Unit
14.1 Location of the PSU Backplane Unit
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14.2.1 T ypes of maintenance
14.2.2 Maintenance flow
14.3 Enabl ing the Removal of the PSU
14.3.1 Active/Cold maintenance
14.3.2 Inactive/Cold maintenance
14.3.3 System-stopped maintenance
14.4 Removing the PSU Backplane Unit
14.4.1 Accessing the PSU backplane unit
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14.5 Installing the PSU Backplane Unit
14.5.1 Installing the PSU backplane unit
14.5.2 Restoring the chassis
14.6 Restoring the System
14.6.1 Active/Cold maintenance
14.6.2 Inactive/Cold maintenance
14.6.3 System-stopped maintenance
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15.2.2 Maintenance flow
15.2.3 P recautions for replacement
15.3 Enabl ing the Removal of the Operation
15.3.1 Active/Cold maintenance
15.3.2 Inactive/Cold maintenance
15.3.3 System-stopped maintenance
15.4 Removing the Operation Panel
15.4.1 Accessing the operation panel
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15.4.2 Removing the operation panel
15.5 Installing the Operation Panel
15.5.1 Installing the operation panel
15.5.2 Restoring the chassis
15.6 Restoring the System
15.6.1 Active/Cold maintenance
15.6.2 Inactive/Cold maintenance
15.6.3 System-stopped maintenance
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16.2 Before Maintaining a Crossbar Unit
16.2.1 Types of maintenance
16.2.2 Maintenance flow
16.3 Enabling the Removal of a Crossbar
16.3.1 A ctive/Cold maintenance
16.3.2 Inactive/Cold maintenance
16.3.3 System-stopped maintenance
16.4 Removing a Crossbar Unit
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16.5 Installing a Crossbar Unit
16.6 Restoring the System
16.6.1 Active/Cold maintenance
16.6.2 Inactive/Cold maintenance
16.6.3 System-stopped maintenance
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17.2 Before Maintaining the XSCF Unit
17.2.1 Types of maintenance
17.2.2 Maintenance flow
17.3 Enabl ing the Removal of the XSCF
17.3.1 Active/Hot maintenance
17.3.2 Inactive/Hot maintenance
17.3.3 System-stopped maintenance
17.4 Removing the XSCF Unit
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17.5 Installing the XSCF Unit
17.6 Restoring the System
17.6.1 Active/Hot maintenance
17.6.2 Inactive/Hot maintenance
17.6.3 System-stopped maintenance
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18.2 Before Maintaining a Power Supply
18.2.1 Types of maintenance
18.2.2 Maintenance flow
18.2.3 P recautions for replacement
18.3 Enabling the Removal of a Power Supply Unit
18.3.1 Active/Hot maintenance
18.3.2 Inactive/Hot maintenance
18.3.3 System-stopped maintenance
18.4 Removing a Power Supply Unit
18.5 Installing a Power Supply Unit
18.6 Restoring the System
18.6.1 Active/Hot maintenance
18.6.2 Inactive/Hot maintenance
18.6.3 System-stopped maintenance
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19.2 Before Maintaining a Fan Unit
19.2.1 T ypes of maintenance
19.2.2 Maintenance flow
19.2.3 P recautions for replacement
19.3 Enabling the Removal of a Fan Unit
19.3.1 Active/Hot maintenance
19.3.2 Inactive/Hot maintenance
19.3.3 System-stopped maintenance
19.4 Removing a Fan Unit
19.4.1 Accessing a fan unit
19.4.2 Removing a fan unit
19.5 Installing a Fan Unit
19.5.1 Installing a fan unit
19.5.2 Restoring the chassis
19.6 Restoring the System
19.6.1 Active/Hot maintenance
19.6.2 Inactive/Hot maintenance
19.6.3 System-stopped maintenance
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20.2 Before Maintaining the XSCF Interface
20.2.1 Types of maintenance
20.2.2 Maintenance flow
20.3 Enabl ing the Removal of the XSCF Interface Unit
20.4 Removing the XSCF Interface Unit
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20.5 Installing the XSCF Interface Unit
20.6 Restoring the System
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21.2 Before Maintaining the Crossbar
21.2.1 Types of maintenance
21.2.2 Maintenance flow
21.3 Enabling the Removal of the Crossbar
21.4 Removing the Crossbar Backplane
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21.5 Installing the Crossbar Backplane Unit
21.6 Restoring the System
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22.2 Before Maintaining the Fan Backplane
22.2.1 T ypes of maintenance
22.2.2 Maintenance flow
22.3 Enabling the Removal of the Fan Backplane
22.4 Removing the Fan Backplane
22.4.1 Accessing the fan backplane
22.4.2 Removing the fan backplane
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22.5 Installing the Fan Backplane
22.5.1 Installing the fan backplane
22.5.2 Restoring the chassis
22.6 Restoring the System
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23.2 Before Maintaining the Operation
23.2.1 Types of maintenance
23.2.2 Maintenance flow
23.2.3 P recautions for replacement
23.3 Enabl ing the Removal of the Operation
23.4 Removing the Operation Panel
23.4.1 Accessing the operation panel
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23.5.2 Restoring the chassis
23.6 Restoring the System
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Figure24-1 Connection ports for crossbar cables (electrical)
Figure24-2 Crossbarcables (electrical)
24.2 Before Maintaining a Crossbar Cable (Electrical)
24.2.1 T ypes of maintenance
24.2.2 Maintenance flow
24.2.3 Precautions for replacement
24.3 Enabling the Removal of a Crossbar Cable (Electrical)
24.3.1 Inactive/Cold maintenance
24.3.2 System-stopped maintenance
24.4 Removing a Crossbar Cable (Electrical)
24.5 Installing a Crossbar Cable (Electrical)
24.6 Restoring the System
24.6.1 Inactive/Cold maintenance
24.6.2 System-stopped maintenance
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Figure25-1 Connectionports for crossbar cables (optical) (SPARC M10-4S)
Figure25-2 Connectionports for crossbar cables (optical) (crossbar box)
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25.2 Before M aintaining a Crossbar Cable (Optical)
25.2.1 Types of maintenance
25.2.2 Maintenance flow
25.2.3 Precautions for replacement
25.3 Enabling the Removal of a Crossbar Cable (Optical)
25.3.1 Inactive/Cold maintenance
25.3.2 System-stopped maintenance
25.4 Removing a Crossbar Cable (Optical)
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25.5 Installing a Crossbar Cable (Optical)
25.6 Restoring the System
25.6.1 Inactive/Cold maintenance
25.6.2 System-stopped maintenance
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26.2 Before Maintaining an XSCF BB
26.2.1 T ypes of maintenance
26.2.2 Maintenance flow
26.3 Enabling the Removal of an XSCF BB
26.3.1 Active/Hot maintenance
26.3.2 Active/Cold maintenance
26.3.3 Inactive/Hot maintenance
26.3.4 Inactive/Cold maintenance
26.3.5 System-stopped maintenance
26.4 Removing an XSCF BB Control Cable
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26.5 Installing an XSCF BB Control Cable
26.6 Restoring the System
26.6.1 Active/Hot maintenance
26.6.2 Active/Cold maintenance
26.6.3 Inactive/Hot maintenance
26.6.4 Inactive/Cold maintenance
26.6.5 System-stopped maintenance
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27.2 Before Maintaining an XSCF DUAL
27.2.1 T ypes of maintenance
27.2.2 Maintenance flow
27.3 Enabling the Removal of an XSCF DUAL Control Cable
27.3.1 Active/Hot maintenance
27.3.2 Active/Cold maintenance
27.3.3 Inactive/Hot maintenance
27.3.4 Inactive/Cold maintenance
27.3.5 System-stopped maintenance
27.4 Removing an XSCF DUAL Control Cable
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27.5 Installing an XSCF DUAL Control Cable
27.6 Restoring the System
27.6.1 Active/Hot maintenance
27.6.2 Active/Cold maintenance
27.6.3 Inactive/Hot maintenance
27.6.4 Inactive/Cold maintenance
27.6.5 System-stopped maintenance
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Chapter 28 Maintaining the Cable Kit of the Crossbar Box
28.1 Configuration of the Cable Kit
28.1.1 Cables for the connection between the crossbar backplane unit and terminal board
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28.1.2 Cables for the connection between the terminal board and fan backplane
28.1.3 Locations for the cable kit
28.2 Before Maintaining the Cable Kit
28.2.1 Types of maintenance
28.2.2 Maintenance flow
28.3 Enabling the Removal of the Cable Kit
28.4 Removing the Cable Kit
28.4.1 Removing the cables for the connection between the crossbar backplane unit and terminal board
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28.5 Installing the Cable Kit
28.5.2 Installing a cable for the connection between the terminal board and fan backplane
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28.6 Restoring the System
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Figure29-1 Locationof the PDU
29.2 Before Maintaining the Dedicated Power Distribution Unit
29.2.1 T ypes of maintenance
29.2.2 Maintenance flow
29.2.3 P recautions for replacement
29.3 Enabling the Removal of the Dedicated Power Distribution Unit
29.3.1 Active/Cold maintenance
29.3.2 System-stopped maintenance
29.4 Removing the Dedicated Power Distribution Unit
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29.5 Installing the Dedicated Power Distribution Unit
29.6 Restoring the System
29.6.1 Active/Cold maintenance
29.6.2 System-stopped maintenance
Appendix A Component List
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FigureA-2 Locations of compo nents of crossbar box
FigureA-3 Locations of components of expanded connection rack
Appendix B Component Specifications
Components that constitutethe SPA RC M10-4/M10-4S
Components that constitutethe crossbar box
B.1 CPU Memory Unit
B.2 Crossbar Unit
B.3 XSCF Unit
B.4 Power Supply Unit
B.5 Fan Unit
B.6 Internal Disk Drive
B.7 PCI Express Card
B.8 XSCF Interface Unit
B.9 Backplanes
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B.10 Operation Panel
Appendix C Oracle Solaris Troubleshooting Commands
C.1 iostat(1M) Command
Thefoll owing example shows the iostat(1M) command output.
C.2 prtdiag(1M) Command
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C.3 prtconf(1M) Command
Thefollowing example shows the prtconf(1M) command output.
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C.4 netstat(1M) Command
Thefoll owing example shows the netstat(1M) command output.
C.5 ping(1M) Command
Theping (1M) command sends the ICMP ECHO_REQUEST packet to network hosts.
Thefollowing example shows the ping(1M) command output.
C.6 ps(1) Command
Thefollowing example shows the ps(1M) command output.
C.7 prstat(1M) Command
Thefoll owing example shows the prstat(1M) command output.
Appendix D External Interface Specifications
D.1 Serial Port
D.1.1 Wire connection chart for serial cable
FigureD-1 Wire connection chart o f serial cable
D.2 USB Port
TableD-2 lists the specifications of the USB port of the SPARC M10-4/M10-4S and the crossbar box.
D.3 SAS Port
D.4 RESET Switch
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Index
