ND-20292
CHAPTER 5
APRIL.1990
INDEX TABLE
CONDITION
A. SYSTEM DOWN
1.
No Internal Dial Tone To Any Multiline Terminal or Single
Line Telephone.
2. No LED or Display Indications on Any Multiline Terminal.
3. No System Tones Are Available.
B. PARTIAL OPERATIONS
1. Radio Frequency Interference (RFI).
2. Central Office Line Problems:
a. Intermittent ring Problems.
b. Calls Dropping.
c. No Outside Dial Tone Access.
d. CO Signaling Problem.
3. Multiline Terminal Problems:
a. Terminal Function Problem.
b. Ringing Problems.
c. Dial Tone Access Problems.
4. Single Line Telephone Problems:
a. No Dial Tone Access.
b. Ringing Problem.
c. No Dial Access To Features.
5. Low Volume Problems.
6. External Paging Problem.
7. Station Message Detail Recording (SMDR) Problems
(No Call Accounting System)
FLOW CHART
NUMBER
AI
500-6
A2
500-7
A3
500-8
Bl
Cl
500-10
c2 500-11
c3 500-12
c4 500-13
Dl
500-14
D2
500-15
D3
500-16
El 500-17
E2
500-18
E3
500-19
Fl
500-20
Gl
500-21
Hl
PAGE
NUMBER
500-9
500-22
500-5