ACTIVE VOICE REPARTEE VOICE MAIL SYSTEM CONNECTION PROCEDURE

ELECTRA MARK11

ETl NUMBER: MK-019 DATE: APRIL, 1990

1.DESCRIPTION

This Engineering Technical Information (ETI) Bulletin describes the procedure for connecting the Active Voice Repartee Voice Mail/Automated Attendant System to the Electra Mark11 System via the VMI-E ETU.

NOTE: Before undertaking this procedure, the installer should be familiar with the Active Voice Repartee System Managers Manual and Chapter 8 of the Electra Markll Installation Service Manual.

2.CONFlGURATlON

The Active Voice Repartee system is very flexible for allowing the system to meet the demands of a customer site. The following is a condensed list of features available with this system:

Automated Attendant

Call Screening

Call Holding (queuing)

Transfer to Attendant at any time

Port independence (allowsdifferent ports to be answered with different introduction messages)

Call Transferring

Voice Mail

Taking Messages

Group Messages Date and Time Stamp

Message Notification (Turn on/off MSG on the Electra Markll stations, ring an extension, outside number, pager, etc.)

Message redirection Message Receipt Verification

Voice Response Interactive Questioning information Distribution

3.PARTS REQUIRED

3.1VMI-E ETU (an MFR-EA ETU and an RSG-E Unit associated with the CCU in which the VMI-E ETU is installed are also required). With a CPU-EC4 ETU (or higher revision level) installed, two VMI-E ETUs can be supported allowing 8 ports for voice mail interfacing.

3.2Active Voice Repartee (Version 6.01 or higher) Voice Mail System (including the System Managers Manual).

Active Voice Corporation

101 Stewart Street

Seattle, Washington 98101

(206) 441-4700

lOF4

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NEC nd-20292 manual Active Voice Repartee Voice Mail System Connection Procedure