NEC nd-20292 manual Alternates

440.11 Consultation Hold (Broker’s Call)

Consultation hold is established during the process of transfer, conference or broker’s call. When a station having a call on consultation hold goes on-hook, the station will be immediately recalled.

1.Transfer or Conference: With call in progress:

l Depress the FLASH key (or momentarily depress the hookswitch); first party goes on consultation hold.

l Dial second party.

l Consult with second party when answered.

lHang up to complete transfer, or hookflash to establish a conference.

OR

l When second party (internal) hangs up, the station is reconnected to the first party.

2.Broker’s Call:

a.Originating:

With call in progress:

l Depress the FLASH key (or momentarily depress the hookswitch) to receive second dial tone.

CHAPTER 4

APRIL, 1990

lDial access code (Default: 4 #) to place first party on exclusive hold.

lReceive internal dial tone and call second party.

lConverse with second party when answered.

l Depress the FLASH key (or momentarily depress the hookswitch) and dial access code (Default: 4 #) to place second party on exclusive hold.

The station is automatically reconnected to the first party.

b.Answering:

With call in progress:

The station receives camp on or override tone, then hook flash and dial access code (Default: 4 #) to place first call on exclusive hold.

Hang up and receive ring tone.

Lift handset to answer the second call.

Depress the FLASH key (or momentarily depress the hookswitch) and dial access code (Default: 4 #l to place the second call on exclusive hold.

The	station is automatically		reconnected	to the	first	party.
NOTE:	In operations	a. and b.,	successive	access to		exclusive	hold
	alternates the	connection	between the first		and	second parties.

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