NEC nd-20292 manual ETI Number MK-019

ETI NUMBER: MK-019

3.3An NEC Powermate or IBM compatible computer with hard disk. The following are the basic requirements:

. 640K RAM

• One or Two 8-bit Expansion Slots

. Hard Disk - 20 Mbytes Minimum

) 5 Mbytes for the REPARTEEResident program.

) 10 Mbytes allow for up to one hour of messages to be stored. • One 5-l/4” Floppy Disk Drive

• Parallel Port, Clock/Calendar

. MS-DOS Version 2.1 or higher

. Monitor

(Refer to the Repartee Manual for additional hardware requirements.)

3.4Modular Line Cords with RJ14connectors.

4.OPERATION

When using the Automated Attendant feature, incoming DID/DIT calls will answered by the Automated

Attendant. The outside caller will be asked to enter a desired extension number, then the Automated Attendant will attempt to transfer the call. The features listed in section 2 of this document can be used for the Automated Attendant.

When using the Voice Mail feature, and by programming extensions on the Electra Markll for Call Forward (All Calls or Busy/No Answer) to the voice mail system, incoming DID/DIT calls to these stations can be sent to the station user’s mailbox. The station user, upon receiving a MSG signal at his/her station can access their voice mailbox via a speed dial button, enter their personal password, and retrieve their message(s).

When using the Voice Response feature, the Repartee can ask incoming callers a series of questions (Example: “What is your name? Address? Problems or Concerns that you may have?“, etc.) or Repartee can provide information about the customer site. (Example: “We are open Monday through Friday, 8:00 am to 5:00 pm. In case of an emergency, dial l-800-367-0632.“)

5.PROCEDURE

5.1Repartee Installation

5.1.1Install Repartee Voice cards in the personal computer in accordance with the Repartee System Managers Manual.

5.1.2Install the Repartee protection key in the parallel port of the personal computer.

5.1.3Load the software in accordance with the Repartee System Managers Manual.

5.2Connection

5.2.1Install the VMI-E ETU(s) into an available interface slot, in a CCU that is supported by an RSG-E Unit. (Refer to Chapter 2 of the Electra Markll Installation Service Manual).

5.2.2The Repartee Voice Mail System provides two to eight ports for Voice Mail and/or Automated Attendant Access. Each of the two Repartee ports connect to two (of the 8 available ports). Each of the VMI-E extensions should be cross-connected from the appropriate J block on the MDF and connected to an RJ14C connector to facilitate connection to the Repartee Voice Card using modular line cords (see Figure 1).

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