Minolta PI4700E user manual 11-2 Pi4700e

Troubleshooting Chapter 11

11 Unable to Print

Symptom	Possible Cause	Action
Continued from the	The print job is locked.	Refer to the Job List on the ma-
previous page (Print-		chine control panel to see if the
ing does not start de-		print job in question is locked. If
spite the completion		so, unlock it.
of printing setup on
	The connection of the controller	Consult the network administra-
the computer.)
	to the network has not been es-	tor.
	tablished.
	The print job was canceled.	Check the status on the “Incom-
		pleted Job Queue” of “Page
		Scope Light”.
	Machine memory space avail-	Add the machine memory to ex-
	able is not sufficient.	pand its space.
	If the copy track function is en-	Enter the correct access num-
	abled, an illegal access number	ber.
	might have been entered.
Multiple copy sets are	The settings in certain DTP soft-	In the application, turn OFF Col-
mistakenly sorted	ware applications may conflict	late and set the copy count to
and stapled together	with the printer driver settings.	one. In the printer driver, make
as a single large set.		the desired Collate, Sorting and
		copy count settings.
A large number of	The settings in certain DTP soft-	In the application, turn OFF Col-
copies are mistakenly	ware applications may conflict	late and set the copy count to
printed.	with the printer driver settings.	one. In the printer driver, make
		the desired Collate, Sorting and
		copy count settings.
A document contain-	The maximum number of docu-	• Decrease the number of doc-
ing more than 40	ment pages that can be stored in	ument pages or add memory
pages cannot be	the standard memory is 40.	to expand its capacity.
printed.		• Select “Printer” for “Priority
		Device” available in 6/6 of Us-
		er’s Choice on the machine.
A PS error print is	Some applications allow you to	Select the “ASCII” mode.
output.	select either “Binary” or “ASCII”
	mode when the PS driver is be-
	ing used. A PS error could result
	if an attempt is made to print in
	the “Binary” mode.

If the problem persists even after these checks have been made, refer to the documentation provided for the machine.

11-2 Pi4700e