Unable to Print

11

 

Symptom

Possible Cause

Action

Folding cannot be

(for Windows)

 

specified.

The optional Folding Finisher is

Select “Folding Finisher” on “De-

 

necessary for you to specify

vice Options Setting” tab.

 

Folding. “Folding Finisher” must

 

 

be selected on “Device Options

 

 

Setting” tab.

 

 

 

 

 

(for Macintosh)

 

 

The optional Folding Finisher is

Select “Folding Finisher” on “In-

 

necessary for you to specify

stallable Options.”

 

Folding. “Folding Finisher” must

 

 

be selected on “Installable Op-

 

 

tions.”

 

 

 

 

 

Folding may be disabled when

Check the settings made. (See

 

Staple or Punch is specified.

“Function combination matrix”

 

 

(p. 12-1, p. 12-4, p. 12-7).)

 

 

 

Folding is not effect-

Folding cannot be effected if the

Check the type of paper.

ed.

type of paper is Thick Paper or

 

 

OHP.

 

 

 

 

Unable to print image

Machine memory space avail-

Add machine memory to expand

properly.

able is not sufficient.

its space, or simplify the image

 

 

to reduce the amount of data

 

 

handled.

 

 

 

Unable to specify the

No exit port can be specified if

Check the setting of the paper

exit port.

the paper size is A6 or B6, or

size and OHP Interleaving.

 

OHP Interleaving is specified.

 

 

 

 

Unable to properly

Prints with paper size of B6 or

Check the paper type and paper

feed prints out to the

smaller cannot be fed out if pa-

size.

specified port.

per exit port is Mailbin.

 

 

 

 

Paper is not fed from

Paper may not be fed from the

Load the paper source with pa-

the specified paper

specified paper source if that pa-

per of the appropriate size and in

source.

per source is loaded with paper

the appropriate direction.

 

of a different size and direction.

 

 

 

 

Watermark is not

Watermark may not be printed in

No watermark can be printed in

printed.

graphics applications.

this case.

 

 

 

Unable to print exact-

The paper size, paper direction,

Make the correct settings on the

ly as set.

and other settings made on the

application.

 

application takes precedence

 

 

over those made in the driver.

 

 

 

 

Error dialog box is

Unusable combination of device

Open file specified in the error

output instead of Set-

and settings with Easy Set being

dialog box, delete applicable set-

ting dialog box.

stored could have been

tings.

 

achieved by changing of device

 

 

installed.

 

 

 

 

Distribution cannot

To specify Distribution, a “Hard

Select “Hard Disk Drive in Copi-

be specified.

Disk Drive in Copier” that is op-

er” on “Device Options Setting.”

 

tional on the machine is neces-

 

 

sary. “Hard Disk Drive in Copier”

 

 

must be specified in “Device Op-

 

 

tions Setting.”

 

 

 

 

Troubleshooting Chapter 11

Pi4700e

11-5

Page 348
Image 348
Minolta PI4700E user manual Pi4700e 11-5, Ohp