Troubleshooting Chapter 11

 

11

Unable to Print

 

 

Poor Print Quality

Perform these troubleshooting procedures when you get poor print quali- ty.

Symptom

Possible Cause

Action

Shades of gray are not

Halftone setting is improperly

Check the setting made in

clear.

set.

“Halftone” in the “Quality” prop-

 

 

erty sheet.

 

 

 

If the problem persists even after these checks have been made, refer to the documentation provided for the machine.

Error List

When an error occurs, the machine control panel gives the message of “Controller failure → 18xx or 19xx.”

The table below lists the meanings of different error codes, together with the appropriate remedial procedures. Should an error occur, identify the detail of the error and take the necessary action.

Code

Description

Action

18A0

NVRAM error

Turn OFF the power, then turn it

 

Issued when a fault is found in

ON. If error persists, consult

 

the condition of the setting val-

your Tech. Rep.

 

ues saved in the NVRAM of the

 

 

controller.

 

 

 

 

18A1

NIC initialization error

 

 

 

 

18A3

Version error

 

 

 

 

18A7

ROM update data load failure

 

 

 

 

18A8

ROM update data write failure

 

 

 

 

18F1

Machine communications error

 

 

 

 

18F2

Controller fatal error

 

 

 

 

18D0

Hard disk being formatted

This error is eliminated as soon

 

 

as formatting is completed.

 

 

 

18D1

Hard disk format error

Execute formatting from Page-

 

 

ScopeLight again.

 

 

If error persists, consult your

 

 

Tech. Rep.

 

 

 

18B8

Scan job canceled for short of

Recovers 10 minutes later, or

 

machine memory space

when next scan job starts.

 

 

If error persists, consult your

18C0

Memory short during image con-

Tech. Rep.

 

version

 

 

 

 

 

18C1

Scan job NIC processing error

 

 

 

 

11-6

Pi4700e

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Image 349
Minolta PI4700E user manual Poor Print Quality, Error List