Minolta PI4700E user manual Pi4700e 11-3

Unable to Print 11

Unable to Make Correct Settings / Unable to Print Exactly as Set

Perform the troubleshooting procedures given below in the order when you cannot make proper settings in the printer driver or when the print re- sults do not represent what has been set.

Symptom	Possible Cause	Action
The options are	An illegal combination of func-	Reselect functions.
dimmed on the com-	tions has been made.
		(for Linux)
puter screen.
		Certain items can be set only by
		root user in “Device Options Set-
		ting”.
The “Conflicts” dialog	An illegal combination of func-	Check for combination and
box is displayed on	tions has been made.	make a correct combination of
the computer screen.		functions.
Unable to print exact-	Incorrect settings are made.	Check the setting for each item
ly as set.		of the printer driver.
	The combination of the func-
	tions, though valid on the printer
	driver, is invalid on the machine.
The watermark can-	The watermark is not correctly	Check the watermark setting.
not be printed.	set.
	The “Darkness” setting of the	Check the “Darkness” setting of
	watermark is low.	the watermark.
Unable to specify	(for Windows, Linux)
Staple.	Staple can be specified only	Select the type of Finisher you
	when the type of Finisher you	are using on the “Device Options
	are using is selected on the “De-	Setting” tab, and select “Auto”
	vice Options Setting” tab and	for “Output Setting” on the “Set-
	“Auto” is selected for “Output	up” tab.
	Setting” on the “Setup” tab.
	(for Macintosh)
	Staple can be specified only	Select the type of Finisher you
	when the type of Finisher you	are using on the “Installable Op-
	are using is selected on the “In-	tions” property sheet, and select
	stallable Options” property sheet	“Auto” for “Output Setting” on the
	and “Auto” is selected for “Out-	“Printer Specific Options” prop-
	put Setting” on the “Printer Spe-	erty sheet.
	cific Options” property sheet.
	No stapling can be effected in	Check the setting of the paper
	the following case:	size, paper source, exit port,
	Paper size other than 182 × 182	Booklet, OHP Interleaving, and
	mm to 297 × 432 mm is speci-	Collated.
	fied, paper source is manual
	feed port, exit port other than
	Auto is selected, Booklet is
	specified, OHP Interleaving is
	specified, Uncollated is speci-
	fied.

Troubleshooting Chapter 11

Pi4700e 11-3