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Minolta PI4700E user manual 11-8 Pi4700e

Models: PI4700E

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Page 351

Troubleshooting Chapter 11

	11	Unable to Print
	11

Code	Description
1921	aliasProblem

1922	InvalidDNSyntax

1923	(reserved)

1924	aliasDereferencingProblem

1925-192F	(reserved)

1930	inappropriateAuthentication

1931	invalidCredentials (Wrong password)

1932	insufficientAccessRights

1933	busy

1934	unavailable

1935	unwillingToPerform

1936	loopDetect

1937-193F	(reserved)

1946	(reserved)

1948-194F	(reserved)

1950	other

1951-195A	(reserved)

11-8

Pi4700e

Image 351

Minolta PI4700E user manual 11-8 Pi4700e

Contents

4341-7704-02 Pi4700e Printer Controller Contents Peer-to-Peer Printing with IPX/SPX Specifying network settings from PageScope LightPeer-to- Peer Printing with TCP/IP Peer-to-Peer Printing Program Windows Installing the printer driver Operating environment InstallationPrinter setting with X window System Print options Introduction Printing on both sides of the paper Using the copy track functionUsing the lock job print PC confidential function Using the folding function Troubleshooting Using the settings functionMacintosh configuration Using the utility software Outline Jumper switch settingSpecifications Network Setting 10-2 10.110-1 10.2 12.6 Unix Configuration Unable to Print12.5 Preview Listing Setting Up IP Parameters 12-53 Using Telnet to Make Settings 12-61FTP Printing 12-64 Warranty Coverage Limited Software WarrantyFor the USA and Canada Users Limited Warranty Minolta Network Card Warranty Warranty Term For European Users User InstructionsFor the U.S.A. Users For Canada Users For Users of the Class B regulation’s countries For Users except the Class B regulation’s countriesPi4700e Xiii Trademark Acknowledgements Welcome Features of the Controller Features of the Controller Long Edge Binding Short Edge Binding Before Using the Printer Driver Chapter Crease Half Folding Pi4700e Before Using the Printer Driver Chapter Configuration Connecting the Controller Connecting the ControllerTip Settings Made on the Machine Priority DeviceOn Line / Ready Installing the Printer Drivers Installing the Printer Drivers Before Using the Printer Driver Chapter Windows 95/98/Me Operating EnvironmentWindows 95/98/Me Installing Installing the Printer Driver Chapter Installing the Printer Driver Chapter Windows 95/98/Me Installation will start Displaying a Properties dialog box Making General Settings Before Using the PrinterFor details of Device Options Setting tab, see Cases where changes are necessary Applicable property tab Displaying a Properties dialog box from an Application Menu Displaying a Properties dialog box from the Printers window Windows 2000/XP Windows 2000/XP Installing the Printer Driver Chapter Installing the Printer Driver Chapter Installing the Printer Driver Chapter Ports For the details of Device Options Setting tab, see Displaying a Properties dialog box from the Printer Folder Windows NT Windows NT Installation Installing the Printer Driver Chapter Installing the Printer Driver Chapter Installing the Printer Driver Chapter Scheduling Displaying a Properties dialog box Tip Using the printing functions IntroductionIntroduction Specifying the IP Address From the Printer’s Touch Panel Setting procedure Network Settings Chapter Network Settings Chapter Configuration Procedure Windows 95/98/Me Peer-to-Peer Printing with TCP/IPPeer-to-Peer Printing with TCP/IP Installing the printer Windows 95/98/Me Installing the printer Windows NT Configuration Procedure Windows NT Installing the IP Peer-to-Peer Printing Program Peer-to-Peer Printing Program WindowsRequirements Printer Names Setting Up the Peer-to-Peer Printing ProgramMax Hops for Search IP Port Base Based on DNS Name Adding a Printer Manually Descriptions IP AddressName Port Configuration Procedure To install the printerPeer-to-Peer Printing with IPX/SPX Network Settings Chapter Installing the IPX Peer-to-Peer Printing Program Computer must have IPX/SPX-compatible protocol installedIPX Peer-to-Peer Printing Program Windows Delete Cancel OK Clear Unit name DescriptionFlags LPR Printing LPR Printing Click Add Port Installing the printer Windows 2000/XP Configuration Procedure Windows 2000/XP Network Settings Chapter Installing the printer IPP PrintingIPP Printing Http//IP address of the printer631/nic/Print Operation Specifying network settings from PageScope LightAccess Logging In to the Admin Mode Summary Network Tab Password TCP/IP Configuration Network Settings Chapter NetWare Setting NetWare Configuration Specifying network settings from PageScope Light NetWare Status AppleTalk Configuration Http//IP Address631/nic/Print IPP Configuration Total job size that the printer can receive Wins Configuration Reset Maintenance Network Settings Chapter Description of each tab Description of each tab Device Options Setting tab About… Device Options Setting tabDevice Options User Name MailBox ApplyBin list Paper preview/Machine preview Functions common to various tabsFunctions common to various tabs Easy Set Functions of the Save Easy Set Name dialog box Tips forEasy Set Name Setup tab Setup tabPCL6 version PS version Paper Source Horiz Vert Ascending Descending Tip for Output Setting Properties Settings Chapter Functions of the Detail of Paper Source dialog box CoverInterleaving Paper OHP film tray is displayed in green on the Printer Figure Functions of the Detail of Output Setting dialog box Properties Settings Chapter Properties Settings Chapter Copies Paper tabOriginal Document Size Sets the original size Output Paper Size Collate SortingOrientation Portrait or Landscape print appears on the Page Layout Delete Paper NameNew Edit Name SizeUnit Quality tab ResolutionQuality tab PCL6 version Reversal PS versionBrightness Half Toning Screen angle Functions of the Halftoning dialog boxHalftoning Screen frequency Job Management tab Job Owner Job Management tabAccount Code Lock Job Tip for Watermark Overlay tabOverlay tab This tab is only displayed with the PCL driver Preview Functions of the Watermark dialog box Style Watermark detailed settingsString Type Face Tips AnglePosition This tab enables you to set all items related to PostScript PostScript tabPostScript tab Fonts Send Fonts AsAdvanced Functions of the Font Substitution Table dialog box For this TrueType fontPrinter font for TrueType fonts Functions of the Send Fonts As dialog box Functions of the Advanced PostScript dialog box PostScript language level Selects PostScript language levelData format Conflicts dialog box Installing the printer driver Installing the printer driver Printer Driver for Linux Chapter Input file name to diutilpackfile Redhat Linux Printer setting with X window System Printer Driver for Linux Chapter Printer Driver for Linux Chapter Printer setting with X window System Turbo LinuxSelect Local Printer for printer type. Linuxfor Pi4700e Printer Driver for Linux Chapter Open Linux Printer Driver for Linux Chapter SuSE Linux Make sure that Interface is set to parallel port Printer Driver for Linux Chapter How to display Printer Utility dialog box Printing method dilpr command Dipjl command Didialog command Description of each tab Properties settings Properties settings Device Options Setting tab MailBox Functions that are common to various tabs Functions of the Save Easy Set Name dialog box LCC, LCT Setup tab Tip for Printer Driver for Linux Chapter Available settings Tray1 to Tray4, LCC, LCT, Manual OHP film tray is displayed in green on the Printer Figure Functions of the Detail of Output Setting Dialog Box Printer Driver for Linux Chapter Printer Driver for Linux Chapter Original Document Size Paper tab Portrait or Landscape print appears on the Page Layout Job Management tab Tip Conflicts dialog box Printer Driver for Linux Chapter Printer Driver for Macintosh Installation Macintosh OS 7/8/9 Printer Driver for Macintosh Chapter Printer Driver for Macintosh Chapter Pi4700e Installing the printer driver Printer Driver for Macintosh Chapter Click the OK button Printer Driver for Macintosh Chapter Printer Driver for Macintosh Chapter Printer Driver for Macintosh Chapter Select Other... beside Printer Model Printer Driver for Macintosh Chapter Close the Print Center dialog box Pi4700e Print Option Available Settings Reference Print optionsPrint options Macintosh OS 7/8/9 LCT Installable OptionsInstalled Trays Print options Scale AttributesFormat for Paper PostScript Options Visual EffectsImage & Text Collated GeneralPages Destination Background Printing PrintPrint Time Cover Print CoverCover Page Paper Source Printer Profile Selects profile Color MatchingPrint Color Intent Layout Direction LayoutLayout property sheet allows you to set the printing layout Pages per sheet If there is a PostScript error Error Handling Font inclusion Save as FileFormat PostScript Level Printer Specific Options Select the orientation of the image on the paper Portrait Printer Driver for Macintosh Chapter Made in it Front Cover OHP Interleaving Tip for Password Access Number If nothing is entered, the setting is turned off Print options Mac OS Paper & Quality Settings Paper Source Settings property sheet set the paper source Paper Source Settings Job Management Lock Job Password Finishing Settings Print options Summary Displays a list of the current print settings Printer Driver for Macintosh Chapter Convenient Functions Procedure Printing on both sides of the paperOverview Duplex/Booklet icon shows which edge is to be bound Printing on both sides of the paper Printing more than one copy at a time Convenient Functions Chapter Minolta Di470 PCL6 Properties dialog box will appear Specifying N-up printing Pi4700e Printing in reduced/enlarged size Printing in reduced/enlarged size Printing pages with watermarks Select the page on which to print the watermark Click the Setup tab and select do not Copy in WatermarkPrinting pages with watermarks Correctly set on the Paper tab Specifying booklet printing Select Booklet Left Binding in Duplex/Booklet Specifying booklet printing Printing pages with a distribution number Convenient Functions Chapter Click the Job Management tab Using the copy track function Printing on OHP transparencies Paper source for OHP film is Manual Feed only Adding a cover to each copy set Convenient Functions Chapter Convenient Functions Chapter Procedure on the machine side Unlocking a job Job is unlocked and printing will start Procedure on the machine side Deleting a job Using the lock job print PC confidential functionTouch the Delete key Convenient Functions Chapter Using the folding function Using the folding function Convenient Functions Chapter Using the settings function Using the settings stored for a current print jobUsing the settings function Script properties as necessary Click the Save button Storing settings Convenient Functions Chapter Convenient Functions Chapter Save button. Deleting cannot be performed in this status Confirming that the data has been transferred to the machine Confirming that the data has been transferred to the machine Convenient Functions Chapter Outline Getting readyOutline Utility software on the CD-ROM Software System requirementsGetting ready Version of Protocol or Setting up the network card Connecting a network cableConfiguring the network card Using NetWare Client Windows configurationNetWare configuration Using NWSetup Confirming the Bindery Context NetWare configuration Configuring in the Bindery Mode Configuration Using Novell Directory Services Network Interface Card Chapter Creating a Printer Object Creating a Print Queue Object Creating a Print Server Object Assigning a Printer Object Network Interface Card Chapter Assigning a Print Server Object Checking Assignments Printer Configuration and Reset Configuring NetWare Enterprise Print Services Ndps Creating Ndps ManagerTo create an Ndps Manager object Configuring Queue-Based Printers Configuring an Ndps Gateway for IPX Network Interface Card Chapter This causes the Create Print Queue dialog box to appear Configuring Bindery Reference QueuesBindery Reference Queues This causes the New Object dialog box to appear Network Interface Card Chapter Choose Object Create Ndps Printer Network Interface Card Chapter Network Interface Card Chapter Printer Agent Source field, select Public Access Printer Network Interface Card Chapter Network Interface Card Chapter Macintosh configuration Setting Up AppleTalkMacintosh configuration Close the Chooser Using the utility software Search for IP based printers Installing MAPUsing MAP Setting Up MAP Settings Search for IPX based printers Running MAP Network Interface Card Chapter Using Bootp Bootp Windows Ping Network Card IP address Quit Bootp Device Using NIManageNIManage for AppleTalk Macintosh Zone Network Interface Card Chapter Setting Up the Protocol Setting Up the Status Installing NWSetup NWSetup Windows Selecting a Print Server Using NWSetup Novell NetWare Settings Input the entire context, regardless of type Oldserveryourptrq Print Server Settings Network Card supports notification in bindery mode only Setting Up Notification Network Interface Card Chapter LED Status Indicators Troubleshooting General Troubleshooting Checklist Troubleshooting NetWare Troubleshooting Checklist Is Auto Endcap enabled? Resetting to Factory Defaults Network Card and Jumper Pin Positions Jumper switch setting Network Card Reset Procedure Jumper switch setting Address SelectionBus Handshaking 10/100BaseT Cable SpecificationsSpecifications Network Card Network Interface Card Chapter Mail Scan to E-mail Scanner Mode FTP Scan to Server URL HDD Scan to HDD Necessary Settings Necessary Devices serversSet Item Mail Accessing to PageScope Light Network Setting Smtp & FTP Configuration Network SettingSmtp Configuration Section FTP Proxy Configuration Section HDD Configuration Ldap Setting Ldap Server Supported Operating Systems Network Setting Supported Ldap Servers Mail Destinations Mail Destination Section Configuring an E-Mail destinationScanning Mode Section Mail Destinations Start PageScope Light Click Scanner Checking/changing registration PageScope LightDeleting registration PageScope Light New registration touch panel of the digital copier Touch Next Touch E-mail Touch Enter Mail Destinations Type in the destination Press the Scan Key Touch Address Touch LDAPsearch Registering Ldap Search Criteria Scanner Mode Chapter Touch Scanner Addr. Input Pi4700e Deleting registration touch panel of the digital copier Scanner Mode Chapter File destinations File destinations File Destination Section Configuring a File Destination Account Information Section New registration touch panel of the digital copier Touch Enter Deleting registration touch panel of the digital copier Scanner Mode Chapter Mailbox Destinations This procedure cannot be performed from PageScope Light Touch Enter Deleting registration touch panel of the digital copier Scanner Mode Chapter Touch address Touch Direct Direct InputMailbox Destinations Press the Scan Key Set Original Touch Double-Sided Pi4700e Scanning double-sided original Touch Scan Size Scanning with size specified Touch Image Type Scanning with density changed Scanning with Image Type changed Scanning with file format changedTouch File Form Compatible operating systems Windows 98/Me/2000/XP Scanning with resolution changedInstalling the Twain Driver Operation of Capturing Images by Twain Scanner Name box can be left blank Capturing Images by Twain Scanner Mode Chapter How to input characters System requirements ComputerDigital Copier Pi4700e Printer Controller Entering the password Access Screen configuration Minolta PageScope Light LogoStatus Display Menus Information and Settings DisplayAdmin Password Tabs Input Tray System tab➀ Summary ➁ Details ➃ Save Setting ➂ Preference➄ Online Assistance Job tab Job tabPrint Job Management File Download Input Section SettingsPrinter tab Paper Handling Paper Size Printer tab Page Layout Pi4700e 10-9 PCL Settings Section Printer SettingPrinter Settings Section PostScript Settings Section Online Button Printer Front PanelPi4700e 10-11 Display Test Print Config Pi4700e 10-13 Font Information Printer Controller Printer Reset Pi4700e 10-15 MaintenanceFirmware Update Section Restore Factory Default Section Bi-Directional TimeoutLocal Interface Buffer Size Pi4700e 10-17 Scanner Mode sectionScanner tab Scanner tab Network tab Unable to Print Unable to PrintPi4700e 11-1 11-2 Pi4700e Pi4700e 11-3 11-4 Pi4700e OHP Pi4700e 11-5 Poor Print Quality Error List Pi4700e 11-7 19xx code appears only during an Ldap search 11-8 Pi4700e Function combination matrix Windows Function combination matrix WindowsPi4700e 12-1 12-2 Pi4700e Pi4700e 12-3 12-4 Pi4700e Function combination matrix Macintosh Pi4700e 12-5 Function combination matrix Macintosh 12-6 Pi4700e Function combination matrix Linux Function combination matrix LinuxPi4700e 12-7 12-8 Pi4700e Pi4700e 12-9 Number of registrationsNumber of registrations/Usable range for Easy Set Number of registrations Windows 95/98 Windows 2000/XP/NT Registration Use Number of registrations/Usable range for Watermark Pi4700e 12-11 Number of registrations/Usable range for Custom Paper Preview Listing Value Defined for Screen Specifica Print Setting Item Tions Pi4700e 12-13 Preview Listing 12-14 Pi4700e Pi4700e 12-15 Printer Figure Value Defined Screen Specifi For Print Cations Setting Item Setting Preview Pi4700e 12-17 12-18 Pi4700e Specifications for the controller PCL font Font Pi4700e 12-21 Preview Listing PostScript font Symbol Sets Pi4700e 12-23 Selectable Paper Sizes Accessories Glossary Interface HalftoneHard disk drive Icon Parallel interface OfflineOnline Operation system Paper Print managerTrueType font Gray scale Pi4700e 12-29 Unix ConfigurationUnix Configuration Host-based lpd Host-resident Print server-resident Printer-based lpd Pi4700e 12-31 Printer-based lpd Configuration Host name from /etc/hosts Use the lpr command to print somethingBSD System Example lprprinter AIX Version Pi4700e 12-33Example Input Data Description Select Remote AIX AS/400 Internet address must be the Network Card IP addressPi4700e 12-35 Type Input Data Description DEC Ultrix 4.3 RISC, OSF1/ALPHA Pi4700e 12-37 SCO Unix Any remote queue name you want Lpsystem InstallationSystem V Release 4, Solaris Network Card host name recorded in /etc/hosts Configuring the Printer Using the printtool Command LinuxPi4700e 12-39 Configuring the Printer by Editing the printcap File Pi4700e 12-41 Host-based lpd ConfigurationLoading the Program System V Release Solaris Version 1.x Selecting Filters Selecting a Filter ManuallySolaris Version 1, OSF1 Pi4700e 12-43 Is this printer PostScript? Type yes and press EnterWise type no and press All printcap entries start with a tab except for the first Ping the Network Card to test communication Usr/lib/lpd Pi4700e 12-45 HP-UX System 12-46 Pi4700e Cd /usr/nic Next, initialize the printer. Type the following commands Next, type the following commandCheck for output or type the following Pi4700e 12-49 AT&T/SVR4 SCO Unix System None of the above Lpadmin -pprinter name -v /dev/nic/printer name Pi4700e 12-51 AIX Risc System/6000 AIX Print Command Virtual Printer Commands Setting Up IP Parameters Bundled Utility ProgramsOther Methods Example Network Card MAC Address 00206baabbcc IP Address Assigning IP Addresses Using ARP For Windows Pi4700e 12-55 Arp -sIP address assigned to Network Card MAC address Assigning IP Addresses Using ARP For Unix Pi4700e 12-57 Assigning IP Addresses Using the Bootp Daemon For Unix 12-58 Appendix Chapter Using the Dhcp Daemon For Unix Pi4700e 12-61 Using Telnet to Make SettingsUsing Telnet to Make Settings Establishing a Telnet Connection Protocols Reset UnitMenu Items IP Parameters LPD Printers Pi4700e 12-63 Restore Factory DefaultsChange Password Exiting Telnet Exit Host NameNIC IP address FTP Printing 12-54,12-56 12-62 Device Options Setting tab 5-1912-29,12-41 12-34 AIX Risc System/6000 12-51 Filter 12-42 Easy set Mail destinations Enlarging Error listFactory default Telnet 12-63 New registration 12-59 Telnet Http serverInterpreter 12-62 IP Address MAC address 28,12-31Named pipe 12-63 PCL6 printer driver 10-5 Paper tab 16,5-31 PasswordPageScope Light 10-18 12-46 Print optionPrintcap 12-32 22,4-23 11,5-265-21 13,5-28 12-30 Reset Telnet 12-62Setup tab 5-23 Spooling directory Unable to make correct settings 11-3 12-51,12-52Pi4700e 13-9 13-10 Pi4700e Copyright