Troubleshooting

Printer Does Not Print

 

 

Possible Cause

Solutions

 

 

 

 

 

 

Is the power on?

Confirm that the cable is securely plugged into the power outlet

 

 

 

and the printer.

 

 

 

Turn on the power switch.

 

 

 

 

 

 

Does the On Line indica-

Press {On Line} so the indicator lights.

 

 

tor stay on?

 

 

 

 

 

 

 

Does the Error indicator

Check the error message on the panel display and take the re-

 

 

stay red?

quired action.

 

 

 

 

 

 

Is paper loaded?

Load paper into the paper tray or on the Bypass Tray.

 

 

 

See p.37 “Loading Paper and Other Media”.

 

 

 

 

 

 

Can you print a configura-

If you cannot print a test page, it probably indicates a printer mal-

 

 

tion page?

function. You should contact your sales or service representative.

 

 

 

See p.110 “List/Test Print Menu”.

5

 

 

If you can print a test page but cannot get the printer to print when

 

 

 

you issue a print command from the computer, it probably means

 

 

 

there is a problem with the computer.

 

 

 

Note that large or complex data might take a long time to be print-

 

 

 

ed.

 

 

 

 

 

 

Is the interface cable con-

Connect the interface cable properly. If there are any connectors or

 

 

necting the printer to the

screws, confirm that they are fastened securely.

 

 

computer connected se-

 

 

 

curely?

 

 

 

 

 

 

 

Are you using the correct

The type of interface cable you should use depends on the compu-

 

 

interface cable?

ter. Be sure to use the correct one.

 

 

 

If the cable is damaged or worn, replace it with a new one.

 

 

 

 

 

 

Is the paper feed roller

Clean the paper feed roller if it is dirty. See p.94 “Cleaning the Pa-

 

 

clean?

per Feed Roller”.

 

 

 

 

76

Page 177 Page 179
Page 178
Image 178
Ricoh AP2610N setup guide Printer Does Not Print, Possible Cause Solutions
Page 177 Page 179
Top Page Image Contents