Ricoh AP2610N setup guide Printer Does Not Print, Possible Cause Solutions

Troubleshooting

Printer Does Not Print

	Possible Cause	Solutions
	Is the power on?	Confirm that the cable is securely plugged into the power outlet
		and the printer.
		Turn on the power switch.
	Does the On Line indica-	Press {On Line} so the indicator lights.
	tor stay on?
	Does the Error indicator	Check the error message on the panel display and take the re-
	stay red?	quired action.
	Is paper loaded?	Load paper into the paper tray or on the Bypass Tray.
		See p.37 “Loading Paper and Other Media”.
	Can you print a configura-	If you cannot print a test page, it probably indicates a printer mal-
	tion page?	function. You should contact your sales or service representative.
		See p.110 “List/Test Print Menu”.
5		If you can print a test page but cannot get the printer to print when
		you issue a print command from the computer, it probably means
		there is a problem with the computer.
		Note that large or complex data might take a long time to be print-
		ed.
	Is the interface cable con-	Connect the interface cable properly. If there are any connectors or
	necting the printer to the	screws, confirm that they are fastened securely.
	computer connected se-
	curely?
	Are you using the correct	The type of interface cable you should use depends on the compu-
	interface cable?	ter. Be sure to use the correct one.
		If the cable is damaged or worn, replace it with a new one.
	Is the paper feed roller	Clean the paper feed roller if it is dirty. See p.94 “Cleaning the Pa-
	clean?	per Feed Roller”.

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