Troubleshooting

 

 

Status

Possible Causes, Descriptions, and Solutions

 

 

 

 

 

 

Paper misfeeds occur frequent-

Check the paper size settings. The size set with the paper size

 

 

ly.

dial might be different from the actual paper size. Make the

 

 

 

correct dial setting.

 

 

 

See p.37 “Loading Paper and Other Media”.

 

 

 

 

 

 

 

Use the recommended paper. Avoid using curled, folded,

 

 

 

wrinkled, perforated or glossy paper. See p.35 “Paper not

 

 

 

supported by this printer”.

 

 

 

 

 

 

 

Clean the paper feed roller, friction pad and/or registration

 

 

 

roller, if they are dirty. See p.94 “Cleaning the Paper Feed

 

 

 

Roller”.

 

 

 

 

 

 

 

Thin paper, if printed on both sides, may curl up at the cor-

 

 

 

ners and get wrinkled and clogged. Select [Curl Prevention]

 

 

 

[ON] from the [Maintenance] menu.

 

 

 

 

 

 

The control panel error message

Open the front cover of the printer and then close it. See p.82

 

 

stays on after removing the mis-

“Removing Misfed Paper”.

 

 

fed paper.

 

5

 

 

 

 

 

Output are not delivered to the

Check the paper size settings. The size selected with the pa-

 

 

 

 

selected tray you require.

per size dial might be different from the actual paper size.

 

 

 

Make the correct dial setting.

 

 

 

See p.37 “Loading Paper and Other Media”.

 

 

 

 

 

 

 

When using the Bypass Tray, set the paper size using the

 

 

 

control panel.

 

 

 

See p.37 “Loading Paper and Other Media”.

 

 

 

 

 

 

 

When you are using a Windows operating system, the print-

 

 

 

er driver settings override those set using the control panel.

 

 

 

Set the desired output tray using the printer driver. See the

 

 

 

driver's online Help file.

 

 

 

 

 

 

The printed image is different

When you use some functions, such as enlargement and re-

 

 

from the image on the compu-

duction, the layout of the image might be different from that

 

 

ter.

shown in the computer display.

 

 

 

 

 

 

It takes too much time to resume

The data is so large or complex that it takes time to process

 

 

printing.

it. If the Data In indicator is blinking, the data processing is

 

 

 

being done. Just wait until it resumes.

 

 

 

 

 

 

 

Changing the paper feed direction may sometimes reduce

 

 

 

the time to resume printing.

 

 

 

 

 

 

The image is printed in the

Set the correct orientation under the “PCL Menu” with the

 

 

wrong orientation.

control panel. See p.137 “PCL Menu”.

 

 

 

 

 

 

 

Confirm that the setting of orientation has been set in the ap-

 

 

 

plication you use.

 

 

 

 

 

 

 

Set the correct paper size and feed direction that matches

 

 

 

tray settings on the RPCS printer driver.

 

 

 

 

 

 

Part of the image cannot be

A paper size which is smaller than that selected in the appli-

 

 

printed.

cation is used for printing. Load the correct size of paper.

 

 

 

 

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Image 182
Ricoh AP2610N setup guide On from the Maintenance menu