102Chapter 14 Configuring Hunt Groups

Table 34 Hunt Group settings (Sheet 3 of 3)

Field

Values

Description

 

 

 

Overflow

<any system DN> (including

This setting determines where unanswered calls are routed after

 

a Hunt Group DN)

the Queue timeout occurs.

 

 

If a call overflows back to the same Hunt Group, the call goes to

 

 

the bottom of the queue, and is treated as a new call.

 

 

Answer DNs: A linear hunt group that has defined an overflow

 

 

telephone does not support having the overflow telephone

 

 

assigned as an Answer DN to any hunt group member. If this

 

 

occurs, the Answer DN does ring at the hunt group telephone

 

 

when an overflow condition occurs. Answer DNs are set up under

 

 

the Line Access heading for each DN. Refer to “Answer DNs” on

 

 

page 196. Answer key must be set to Extended for overflow to

 

 

work correctly. Refer to “Answer DN answer key levels” on

 

 

page 76.

 

 

Default: Hunt Group DN

 

 

 

Aux. Ringer

<check box>

If selected, defines whether an auxiliary ringer (if installed) rings

 

 

for incoming calls to a hunt group.

 

 

If cleared, the control of the auxiliary ringer falls back to the

 

 

control defined on a per telephone or per line basis.

 

 

 

Distinct ring

None

Select a ring pattern for the hunt group.

 

Pattern 2, 3 or 4

Default: None

 

 

 

 

Warning:

 

 

If you assign a distinctive ring pattern for a Hunt Group, all calls offered to telephones in the

 

group will use the assigned ring pattern. If no pattern is assigned, or if the ring pattern is lower in

 

status than the ring pattern of the line or the telephone setting, the call uses the ring pattern with

 

the highest status setting.

 

 

Refer to the sections that describe configuring Lines (“Trunk/Line Data, main panel” in the

 

BCM 4.0 Networking Configuration Guide (N0060606)) and DNs (“Line Access tab” on page 44)

 

for information about assigning distinctive ring patterns to lines and telephones.

 

 

 

N0060600

Page 102
Image 102
Nortel Networks N0060600 manual Configuring Hunt Groups Hunt Group settings Sheet 3