210Chapter 24 Feature configuration: Answering calls
Malicious Caller ID (MCID)
Note: This feature is available only on an ETSI ISDN line.
This feature records caller information at the central office for the last external call on the active ETSI ISDN line. This feature must be available from your service provider before you can activate it in your system.
If this service is active on the line, you must press FEATURE 897 within 30 seconds after a caller hangs up, and before you hang up.
Enabling the feature on the system:
Configuration > Telephony > Dialing Plan > Private Network > ETSI > MCID
Call log
If your system has the appropriate equipment, and you subscribe to the call information feature supplied by your service provider, you can record information about calls received on an external line. The line does not need to be assigned to the telephone that receives the call in order for the information to be logged, nor does an assigned line need to be a ringing line to log a call. ISDN service packages that come with calling line identification (CLID) can supply the same feature. Refer to “Setting call log space for the system” on page 210 and “Using the Call Log feature” on page 212.
Setting call log space for the system
The call log space heading allows you to reallocate the Call log space equally to all telephones in your system.
Warning: Use this heading only if you want to allocate an equal amount of log space to all the telephones in your system.
Reallocating Call log space can destroy Call log data at telephones that lose space. There are 600 Call log spaces available in the system. There are no spaces allocated by default. Changing the space allocation using Log defaults defines the log space available to all telephones in the system.
To reset call log space
1Click Configuration > Telephony > Global Settings > Advanced Feature Settings.
2Click the Reset Logs button.
The Reset Call Log Space dialog box appears.
3Enter the Space per log, and the # of sets with logs.
4Click OK.
A dialog box appears, warning you that all existing logs are cleared if you reset logs.
