36Chapter 5 System features and feature codes
Table 6 Features sorted by feature name and by activation code (Sheet 4 of 4)
Sorted by feature name |
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| Sorted by activation code | |
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| FEATURE |
| FEATURE |
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Feature name | <code> |
| <code> |
| Feature name |
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Transfer to mailbox | 986 | 897 |
| Malicious call identification (MCID) | |
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Trunk Answer | 800 | *9 |
| Run/Stop | |
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Turn Restriction service off | #872 | *900 |
| IP Services list | |
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Turn Restriction service on | 872 | 904 |
| Contact Center agent login/log out | |
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Turn Ringing service off | #871 | 908 |
| Contact Center agent make busy/ | |
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| ready |
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Turn Ringing service on | 871 | 909 |
| Contact Center queue status | |
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Turn Routing service off | #873 | 980 |
| Voice Mail Leave Message | |
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Turn Routing service on1 | 873 | 981 |
| Voice Mail login | |
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View active services | 870 | 982 |
| Voice Mail Operator settings | |
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Voice Call | 66 | 984 |
| Call Forward to Voice Mail | |
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Voice Call Deny | 88 | 985 |
| Display Voice Mail DN, skillset, or | |
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| IVR DN |
Voice Call Deny - Cancel | #88 |
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Voice Mail direct | 988 | 986 |
| Transfer to mailbox | |
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Voice Mail Interrupt | 987 | 987 |
| Voice Mail Interrupt | |
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Voice Mail login | 981 | 988 |
| Voice Mail direct | |
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Voice Mail Operator settings | 982 | 989 |
| Record call | |
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Wait for dial tone | 804 | *999 |
| IP Hot desking | |
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Note |
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1Contact your System Administrator for the service control password.
Button programming features
The following describes the features available for Button Programming (Configuration > Telephony > Sets > All DNs > Capabilities and Preferences > Button Programming).
Note that some of these features require other system settings in order to work.
•Some of the buttons are controlled by features under Configuration > Telephony > Sets > Active Sets > Capabilities. Paging is an example of a feature that requires other settings.
