Chapter 18 Configuring telephones: Digital telephones 127
•“Capabilities and Preferences - Capabilities tab” on page 52
•“Job aid: Line redirection notes” on page 128
To configure telephone capabilities
1Click Configuration > Telephony > Sets > Active Sets > Capabilities and Preferences tab.
1In the bottom frame, on the Capabilities tab, confirm or change how the telephone functions with system features.
2Handsfree settings:
•Handsfree
Select the setting that is appropriate for the type of telephone.
•HF answerback
Select the check box only if the telephone allows handsfree, and is in an environment where speakers do not cause disruption.
3Page settings:
•Page zone
If you have various areas that receive different page announcements, place the telephone in the appropriate zone.
•Paging
Select the check box if the telephone can send or receive page messages.
Programming note: Telephones without speakers, such as models 7000 and 7100, allow page messages to be sent, but not to be received.
4Interrupting calls:
•DND on Busy
Select the check box if you want the caller to receive a Do Not Disturb message when the telephone is busy. Ensure this feature is selected, when the Fwd Busy field has a value.
•Priority call
Select the check box if you want the user to be able to forward calls that alert at the telephone where the call was forwarded, even when that telephone is busy.
•Intrusion protection level
Select an intrusion level if you want the user to be able to break into calls on other telephones. The intrusion level must be the same or higher than the telephone being interrupted.
5Auto hold
Select the check box if you want calls coming into the telephone to be placed on hold automatically when the user answers another call, or dials out while an incoming call is active.
6Redirect settings:
•Allow redirect
Select the check box if you want the user to be able to redirect active lines to other telephones.