Nortel Networks N0060600 manual Silent Monitor, Describes the fields in this dialog box

Chapter 8 Global telephony settings 81

Silent Monitor

The features in this dialog box provide the parameters that determine how you can use supervisor terminals on your system to monitor Hunt group members (“Monitoring external hunt group calls” on page 107).

Figure 29 Silent Monitor settings

Table 29 describes the fields in this dialog box.

Table 29 Silent Monitor system settings

Field	Values	Description
Monitoring mode	Non silent	Choose Non silent if you want the hunt group member and the
	Silent	caller to hear a conference tone when a supervisor breaks into a
		hunt group conversation.
		Choose Silent if you want supervisors to be able to break into a hunt
		group conversation without giving an indicator of their presence.
		Note: Initial monitoring is muted at the supervisor set. If the
		supervisor wants to speak within the conversation, a display key on
		the two-line display becomes available, once the connection is
		established.
		The default changes based on country profile.
Number of SM sets	<1 to 30>	Indicate the number of two-line telephones in your system that you
		will allow to be used as supervisory telephones. Default: 5
SM password	XXXXXX	Enter a six-digit password that must be entered after the supervisor
		presses FEATURE *550. To maintain system security, change this
		password frequently.
		Default: 745368 (SILENT)

BCM 4.0 Device Configuration Guide