Chapter 26 Using telephones for special features 229
Direct dial telephone
The direct dial telephone is the telephone that system users can dial with one digit, the direct dial access code. A receptionist telephone is one example of this. This telephone is usually the control telephone for system scheduling. You can create up to five direct dial telephones. However, they all respond to the same direct dial access code.
Programming
Configuration > Telephony > Dialing Plan > General
Configuration > Telephony > Sets > Active Sets > Capabilities and Preferences > Capabilities
Extra direct dial set: Configuration > Telephony > Scheduled Services
Creating an enhanced CAP station
Note: Key Indicator Module (KIM) is used with digital phones and Key Expansion Module (KEM) is used with IP phones. All references to KIM also refer to the KEM only with an IP extension.
Central answering position (CAP station): A CAP can consist of a 7316E digital phone plus one to four eKIMs (key indicator modules), or one to nine OKIMs. KEM IP Phone 2002 and IP Phone 2004 When the CAP is assigned under CAP/KIM assignment in the system, the CAP becomes an enhanced CAP (eCAP), and the modules become known as eKIMs. The system supports a maximum of 12 eCAPs.
eCAPs can:
•monitor system telephone status.
•answer external calls on line buttons.
•monitor Hunt group appearances.
•support multiple appearances of a target line.
•answer external calls on up to 112 lines on a KIM (120 lines on a legacy CAP), and extend calls to other BCM telephones.
•provide extra memory buttons for the 7316E digital phones.
Telephones with KIMs that are not configured in system programming allow only memory button programming on the modules. In this case, the KIM is known as an OKIM (ordinary KIM). There is no specific limit for the number of CAPs using OKIMs for the system, except from a call processing point of view.
Legacy CAP: A 7324(N) plus one or two CAP(N)s (Central Answer Position modules)
