Nortel Networks N0060600 manual Creating ring groups, Panels Configure Tasks or Features

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Chapter 13

Creating ring groups

Assigning telephones to ringing groups provides a way to ensure that all calls can be answered, regardless of the time of day, or day of the week. The most common use of this feature is when a security desk telephone rings for incoming lines after 5:00 p.m., a practice often called night service.

The following paths indicate where to configure ring groups in Element Manager and through Telset Administration:

•Element Manager: Configuration > Telephony > Ring Groups

•Telset interface: **CONFIG > Services > Ringing service > Ringing Groups

Click one of the following links to connect with the type of information you want to view:

Panels

Configure Tasks or Features

“Ring Groups - Members” on page 96“Configuring scheduled service” on page 31

“Ring Groups - Line Settings tab” on page 97

Click the navigation tree heading to access general information about Ring Group management.

Each non-auto-answer line and target line can be assigned a ringing group for each schedule. If no schedule is set for ringing services, lines ring at any telephones with the lines assigned.

Note: VoIP trunking lines and PRI lines are set automatically to auto-answer and, therefore, require target lines. BRI lines set to auto-answer also ring at target lines. Therefore, by specifying target lines in a ring group, all auto-answer lines can be forwarded to the telephones indicated.

BCM 4.0 Device Configuration Guide