218 Chapter 25 Feature configuration: Making calls

Preventing voice announcements at a telephone

Prevent your telephone from receiving voice announcements by using:

FEATURE 88 or FEATURE 85 (Do not Disturb)

Create a conference call

You can establish calls to two people at the same time, and allow each caller to hear the other two callers. You must have at least two intercom paths assigned to your telephone to initiate a conference call.

The person who establishes the conference call has several options available to provide control within a conference call.

remove callers temporarily (put on Hold), or permanently

split the conference into two separate calls

leave the conference, and allow the other two callers to remain connected

Setting a conference tone

If your profile allows it, you can configure the system to sound a tone when a conference call is established.

Configuration > Telephony > Global Settings > Feature Settings

To set up a 3-party conference call

1Place or answer the first call.

2Put the first call on hold.

3Place or answer the second call.

4After the second call is connected, press FEATURE 3.

5Press the line or intercom button of the first held call (not required on the 7100 digital phones).

6Press RLS to end the conference call.

To set up an Ad-hoc multiparty conference call

1Complete the procedure for the 3-party conference call.

2The conference master enters FEATURE 807 or presses the NEWCALL softkey. The conference is placed on hold.

3Dial the fourth party number. The fourth party answers the call.

N0060600

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Nortel Networks N0060600 manual Create a conference call, To set up a 3-party conference call, Setting a conference tone