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18Chapter 1 Getting started with BCM
•Voice Networking features
•LAN CTE (computer telephony engine)
•VEWAN (Voice Enabled WAN)
•IVR (Integrated Voice Response)
•IP Music
•Intelligent Contact Center
Symbols and conventions used in this guide
These symbols are used to highlight critical information for the BCM system:
Caution: Alerts you to conditions where you can damage the equipment.
Danger: Alerts you to conditions where you can get an electrical shock.
Warning: Alerts you to conditions where you can cause the system to fail or work improperly.
Note: Alerts you to important information.
Tip: Alerts you to additional information that can help you perform a task.
Security Note: Indicates a point of system security where a default should be
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changed, or where the administrator needs to make a decision about the level of security required for the system.
Warning: Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure.