Chapter 22 Programming telephone sets: Desktop Assistant portfolio 181
Table 6 Feature matrix (Sheet 2 of 4)
Features/Functionality | Desktop Assistant | Desktop Assistant Pro | Desktop Assistant Pro AE |
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Language Support | Multilingual labels — | English only | English only |
| French, Spanish |
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Accessing Desktop Assistant features |
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Application download | Download Desktop | Download LAN CTE and | Download LAN CTE and |
| Assistant client from the | Desktop Assistant Pro | Desktop Assistant Pro AE |
| User Applications selection | client from the User | client from the |
| on the BCM web page. | Applications selection on | Administrator Applications |
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| the BCM web page. | selection on the BCM web |
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| page. |
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Steps and procedures to | Install Desktop Assistant | Install Desktop Assistant | Install Desktop Assistant |
launch and use the | client application on User | Pro client application on | Pro AE client application on |
application | workstation. | User workstation | User workstation |
| User starts Desktop | Install LAN CTE client on | Install LAN CTE client on |
| Assistant application. | User workstation if button | User workstation |
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| programming required. |
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| User selects telephone set |
| User starts Desktop |
| model from List of Phones. | User starts Desktop | Assistant Pro AE Client |
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| Assistant PRO application | application |
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| Log on to the BCM is | User logs on to a BCM |
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| implicit through LAN CTE | using BCM administrator |
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| client | account |
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| If the PC is unable to | User selects phone device |
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| connect to the BCM through | (DN) from a menu |
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| LAN CTE, then the |
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| application opens in offline | If you cannot connect the |
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| mode (not connected). | |
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| PC to the BCM through | |
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| LAN CTE, then the |
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| application opens in offline |
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| mode (not connected) |
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Access to locally connected | No. Not needed. This | Yes. Access to all sets | No. This is an administrator |
telephone sets (on user's | application is not | associated with DNs | tool, not an end user tool. |
desk) | programming buttons; it is | associated with your |
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| only providing a printout of | workstation (through LAN |
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| labels that can be applied to | CTE) |
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| the sets. |
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Operates in offline mode | Yes | Yes - label creation only | Yes - label creation only |
(not connected to BCM) |
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Operates in online mode | No | Yes - label creation and | Yes - label creation and |
(connected to BCM) |
| button programming for | button programming |
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| own sets only | Can switch between |
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| different BCMs |
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