CALL PARK

Call Park - Tenant

To retrieve a call from Call Park-Tenant

• From a Single Line Telephone

1.Go off hook and receive internal dial tone.

2.Dial the Call Park-Tenant retrieval access code.

3.Dial the Call Park-Tenant location number (1-8).

4.Converse.

• From a Multiline Terminal with Call Park-Tenant feature key

1.Go off hook and receive dial tone.

2.Press the Call Park-Tenant feature key (flashing).

3.Dial the Call Park-Tenant location number (1-8).

4.Converse.

• From a Multiline Terminal with Trunk - Direct Appearances

1.Go off hook and receive dial tone.

2.Press the Trunk-Direct Appearances key flashing.

Service Conditions

1.A maximum of 8 simultaneous calls can be parked within a tenant. A station user can place multiple calls into Call Park-Tenant provided the maximum number is not exceeded.

2.A station user can originate and receive calls while having a call in Call Park-Tenant.

3.Any internal or external can be placed into Call Park-Tenant.

4.Any call left on Call Park-Tenant for more than a preprogrammed time interval will recall to the primary extension of the station which originally parked the call. If the call was parked using a Call Park-Tenant key, the call will recall to that key. (When Call Park-System recalls, the parked party will hear ringback tone.)

5.If the trunk which was placed in Call Park is assigned to any Multiline Terminal as a Trunk Direct Appear- ance, system programming determines whether or not the Multiline Terminal can retrieve the parked call by pressing the Trunk key. Trunk key LED indication is as follows:

Possible to retrieve: Flashing as Green/Red (hold)

Impossible to retrieve: Steady as Red (busy)

6.When attempting to set Call Park-Tenant to a busy Call Park-Tenant location, Step Call can be used to ac- cess an idle location.

7.A call cannot be retrieved from feature dial tone.

8.If a station other than the station that originally parked the call retrieves the call, Station Message Detail Recording (SMDR) will record a Transfer.

9.Parked calls can receive Music On Hold.

10.A Call Park-Tenant location key (1-8) can be assigned to a Multiline Terminal.

 

NEAX2000 IVS2

Page 96

Business/Hotel/Data Features and Specifications

NDA-24271, Issue 1.0

Page 119
Image 119
NEC NEAX 2000 specifications To retrieve a call from Call Park-Tenant