CALL PICKUP
Call Pickup - Group
Service Conditions
1.All ringing calls directed to an extension, including voice calls, can be picked up by this feature, except for Trunk Queuing - Outgoing and Call Back.
2.This feature can be activated from feature dial tone.
3.This feature may be allowed or denied based on station Class of Service.
4.A fully restricted station cannot pickup an incoming C.O. call.
5.An Attendant console can only use Call Pickup - Direct for calls that have been transferred by another At- tendant console.
Call Pickup - Group
General Description
This method permits a station user to answer any calls directed to other extensions in their preset pickup group by dialing a Call Pickup - Group feature access code.
Station Application
All stations.
Operating Procedure
Ringing telephone in your Call Pickup Group
1.Go off hook on an extension line and receive internal dial tone.
2.Dial the Call Pickup - Group feature access code.
3.Converse.
Service Conditions
1.All ringing calls directed to extensions in the same Call Pickup Group can be picked up by this feature, ex- cept for Trunk Queuing - Outgoing and Call Back.
2.This feature can be activated from feature dial tone.
3.There is no limit to the amount of Call Pickup Groups.
4.A fully restricted station cannot pickup an incoming C.O. call.
5.An individual station may be assigned to only one Call Pickup Group.
6.The maximum number of telephones within a group is 60.
7.If more than one station within the group is ringing, the system will connect the calls in the order in which the system data for the group is stored.
| NEAX2000 IVS2 |
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