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CALL TRANSFER
Call Transfer - Attendant
3.A
•Three stations
•Two stations and one trunk
•One station and two trunks
4.A
5.The maximum number of simultaneous Conferences per system is 16.
Call Transfer - Attendant
General Description
This feature permits a station user, while connected to an internal or outside call, to signal the Attendant and have the Attendant transfer the call to another station within the system or to an outside connection.
Station Application
All stations.
Operating Procedure
Calling the Attendant
1.While engaged in a call, press the FLASH key on a Single Line Telephone or the Transfer key on a Multiline Terminal and receive feature dial tone.
2.Dial the operator access code (normally "0"). The Attendant Console RCL lamp flashes and ringing is heard. The station receives ringback tone.
3.After the Attendant answers, request the transfer and restore the handset.
Service Conditions
1.This feature is available for incoming and outgoing C.O. calls and
2.When the Attendant Console is in Night Service, the transferring station will receive reorder tone. Refer to Attendant Night Transfer Features and Specifications for more information.
3.The Call
4.The Call Transfer - Attendant feature can be used by a fully restricted station. The Attendant can transfer a fully restricted station to another station only.
5.Any station, including Housephones without a dial, can transfer a call to the Attendant. Some additional sys- tem programming may be necessary.
NEAX2000 IVS2 |
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Business/Hotel/Data Features and Specifications | Page 103 |