NEC NEAX 2000 specifications Remote Hold

REMOTE HOLD

REMOTE HOLD

General Description

This feature allows a Multiline Terminal user to hold it on the line button of transferred terminal, by pressing the Hold key.

Station Application

All Multiline Terminals.

Operating Procedure

1.Multiline Terminal-A is talking with station/trunk party.

2.Press the Transfer key and dial the station number of Multiline Terminal-B.

a.Station/trunk party hears music on hold.

b.Multiline Terminal-B is rung or notified call transfer by Voice Call.

c.The line button of Multiline Terminal-B is flashing to indicate incoming transferred call.

3.Multiline Terminal-A presses the Hold key.

a.The ringing of Multiline Terminal-B is stopped

b.The line button of Multiline Terminal-B is flashing to indicate call in hold.

To answer

Press the line button on Multiline Terminal-B or other terminals that have line button of Multiline Terminal- B.

OR

From other stations, dial access code for Direct Call Pick-up and the station number of Multiline Terminal- B.

Service Conditions

1.This feature is provided according to Class of Service.

2.If the called terminal is single line telephone, this feature is not activated.

3.After setting Remote Hold, if the call is not answered for pre-assigned time, the original Multiline Terminal is recalled, even if the called Multiline Terminal is set Call Forwarding - No Answer.

	NEAX2000 IVS2
Page 268	Business/Hotel/Data Features and Specifications
	NDA-24271, Issue 1.0