ATTENDANT CONSOLE
Dialed Number Identification Service (DNIS)
Operating Procedure
Refer to Attendant Call Selection Features and Specifications.
Service Conditions
1.A maximum of one Listed Directory Number can be specified for each Attendant Call Selection key. Up to eight LDN keys may be assigned.
2.This feature can help identify calls to particular tenants who are sharing Attendant(s). In this case, service conditions for Tenant Service would apply to the system.
3.If the system or tenant group is in night mode, the Common Route Indial lines would follow the established night rerouting.
Dialed Number Identification Service (DNIS)
General Description
This feature provides a display of the company name on the Attendant Console when the Attendant has an- swered a Listed Directory Number (LDN) or a Tie Line call.
Operating Procedure
1.The Attendant answers an incoming call.
2.SRC, LDN (or Tie), and Answer lamp lights.
3.Company Name, LDN, Trunk Number, and Trunk Identification Code are displayed as follows:
0:00:01 DDD 1000
G01 10:23 AM TUE 12
NEC |
| <500> |
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| Company Name |
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| LDN Number | |||
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Service Conditions
1.This feature is effective when the Attendant has answered an LDN call or a Tie Line call.
2.The maximum number of characters per company name is 8.
3.The maximum number of company names assigned per system is 16 (maximum 8 for LDN calls and Tie Line calls, respectively). The company name can be assigned per system programming.
4.The company name can be assigned by character code from the CAT or MAT.
5.While the company name is displayed, the Attendant can transfer the call to a desired station by dialing the destination number. In this case, the company name of the call cannot be displayed again.
6.While the company name is displayed, the Attendant can place the present call on hold by pressing the HOLD key. In this case, the company name of the call cannot be displayed again when the Attendant returns to call on hold.
7.The company name can be displayed when the Attendant has answered the LDN call or Tie Line call for- warded from the station. If the name display feature is assigned for that station, the station name is displayed (the station name display has priority over the company name display).
| NEAX2000 IVS2 |
Page 36 | Business/Hotel/Data Features and Specifications |