INTERCEPT ANNOUNCEMENT
INTERCEPT ANNOUNCEMENT
General Description
This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot be completed due to unassigned station or level. The caller hears a recorded Intercept Announcement which informs the caller that an inoperative number was reached, and may supply the number for information.
Station Application
Not applicable.
Operating Procedure
To record a message
1.Go
2.Dial the voice recording feature access code and the voice recording card number. Three seconds of tone will be supplied.
3.Record the message (maximum duration 60 seconds).
4.Restore the handset.
Service Conditions
1.This feature requires a Digital Announcement Trunk (DAT) circuits of MP card or a 2DAT/4DAT card pro- grammed for Intercept Announcement.
MP card includes two DAT circuits and 2DAT/4DAT card provides 2/4DAT circuits.
2.Multiple calls may be connected to the Intercept Announcement board at the same time. If a second call arrives while the first is being processed, the second caller may not hear the announcement from the begin- ning.
3.If the caller does not hang up, the system will repeat the message.
4.This feature is only available on DID and tie line calls where answer supervision is provided.
5.The following call conditions, which cannot be completed, can be routed to an Intercept Announcement:
•Vacant level
•Unassigned station number
6.Calls to restricted access codes or feature access codes will always receive the Intercept Announcement.
7.Only one common message can be provided for the different intercept conditions.
8.There is no method to exempt individual DID or Tie Lines from Intercept Announcement.
NEAX2000 IVS2 |
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Business/Hotel/Data Features and Specifications | Page 193 |
