MESSAGE CENTER INTERFACE (MCI)

MESSAGE CENTER INTERFACE (MCI)

General Description

This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message Waiting lamp control data to the system.

The Message Center Interface (MCI) can provide the following operations:

1.When terminating the call to the VMS, the system sends call connection status information to the VMS through the MCI.

2.The VMS sends the Message Waiting Lamp on data to the MCI.

3.The system, upon receiving this control data from the MCI, illuminates the Message Waiting lamp of the corresponding station.

4.The VMS, upon receiving retrieved message information, will send the Message Waiting lamp control data requesting the system to extinguish the Message Waiting lamp of the corresponding station.

Station Application

All stations.

Operating Procedure

To originate a voice mail message

1.Go off hook and receive dial tone.

2.Dial the voice mail pilot number and receive ringback tone.

3.Follow the instructions given by the VMS.

To set call forwarding to a VMS

 

 

Call Forwarding - All Calls

• Split Call Forwarding - All Calls

Call Forwarding - Busy Line

Split Call Forwarding - Busy Line

Call Forwarding - No Answer

Split Call Forwarding - No Answer

1.Go off hook and receive dial tone.

2.Dial the Call Forwarding or Split Call Forwarding feature access code and receive feature dial tone.

3.Dial the voice mail extension number and receive service set tone. The LCD displays:

[SET xxxx]

VMS: Voice mail extension number

Connection when an extension line number whose call forwarding is set to a VMS is called from another station

1.Go off hook and receive dial tone.

2.Dial the desired station number and receive ringback tone. The LCD displays:

[CF ALL xxxx]

VMS: Voice mail extension number

NEAX2000 IVS2

 

Business/Hotel/Data Features and Specifications

Page 211

NDA-24271, Issue 1.0

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NEC NEAX 2000 specifications Message Center Interface MCI, Set