NEC NEAX 2000 specifications Voice Mail Integration

VOICE MAIL INTEGRATION

Station-B....Called Party

Station-B sets Call Forwarding-All Calls/-Busy Line/-No Answer to the VMS.

Station-A (or outside party) makes a call to Station-B.

a.Call Forwarding-All Calls

•Station A hears reorder tone.

•Outside party hears busy tone.

b.Call Forwarding-Busy Line

•Station-A hears busy tone, and can set any busy service to station-B.

•Outside party hears busy tone.

c.Call Forwarding-No Answer

•Station-B continues to ring until the VMS becomes idle even after the predetermined time for Call Forwarding-No Answer has elapsed. When the VMS becomes idle, Station-A is connected to the VMS.

d.Direct access to VMS

•If station-A or outside party accesses the VMS directly, the calling party hears busy tone. Station- A can set call back to the VMS.

10.Multiple Call Forwarding to VMS: When the final destination for any combination of Multiple Call For- warding is the VMS, calls can be transferred to the VMS. The first forwarded station's number (forwarded to the VMS) is sent to the VMS. For example, a call is received by Station A, which is forwarded to Station- B, which is forwarded to Station-C, which is forwarded to VMS. The number of Station-A is sent to the VMS.

11.Ringing Transfer to an Attendant via the VMS: The system allows the VMS to transfer the station or outside party to the Attendant and releases before the Attendant answers.

12.When the VMS is recalled, by transferring the call to an unanswered station, the system may be programmed to send the recalling extension number to the VMS.

13.A maximum of 26 digit extension numbers including DTMF signal after the VMS answered can be pro- grammed to a One Touch key of a Multiline Terminal.

NEAX2000 IVS2
Business/Hotel/Data Features and Specifications	Page 333
NDA-24271, Issue 1.0