ATTENDANT CONSOLE
Incoming Call Identification
8.If using ANI or ISDN, some of the characters of the name will be cut off, depending on the number of digits of the ANI or ISDN calling party number.
9.With ANI or CPN, the LDN number will be overwritten by ANI or CPN.
Incoming Call Identification
General Description
Incoming calls are identified by various means. Refer to Attendant Called/Calling Number, Attendant Call Se- lection, Attendant Source Key, Attendant Listed Directory Number and Common Route Indial Features and Specifications.
Operating Procedure
Normal operating procedures are applied for each feature.
Service Conditions
Refer to the applicable Features and Specifications.
Individual Trunk Access
General Description
The Attendant Console is provided with the ability to access each individual trunk by dialing an associated iden- tification code. This allows detection of faulty trunks during regular testing or after complaints. The Customer Administration Terminal (CAT) or Maintenance Administration Terminal (MAT) has the capability to then busy out the trunk until repair is effected.
Operating Procedure
1.The Attendant presses an idle LOOP key.
2.The Attendant dials the Individual Trunk access code.
3.The Attendant dials the Individual Trunk identification code.
4.If the trunk was idle, testing can follow.
Service Conditions
1.The Attendant Console LCD display will show the individual trunk identification code.
2.If the trunk is busy, the attendant receives busy tone.
3.If the trunk has been set to busy out status by the CAT or MAT, the Attendant can still access the trunk.
4.Individual Trunk Access is not available for ISDN PRI lines.
NEAX2000 IVS2 |
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Business/Hotel/Data Features and Specifications | Page 37 |
