NEC NEAX 2000 specifications Attendant Override

ATTENDANT OVERRIDE

ATTENDANT OVERRIDE

General Description

This feature permits an Attendant to enter a busy connection (station or trunk) using the Attendant Console. When this feature is activated, a warning tone is sent to the connected parties after which, they are connected with the Attendant in a three-way bridge.

Station Application

Attendant Consoles.

Operating Procedure

To activate Attendant Override

1.Press an idle LOOP key.

2.Dial the desired station number or dial the feature access code for individual trunk access and the desired trunk number.

3.Press the BV key when busy tone is heard.

4.A double burst tone is sent to the connected parties.

5.The Attendant may now monitor or join the conversation

OR

Press the RELEASE key to disengage.

Service Conditions

1.This feature may be used to enter trunk-to-trunk, station-to-station, or station-to-trunk connections.

2.Each tone burst is 0.08 seconds in duration, and is provided to both parties connected.

3.Attendant Override of a busy station is denied if the busy station is dialing, talking to another Attendant, receiving a system generated tone, protected against any override by DND key, or if any of the following features are in progress:

•Attendant Camp-On

•Call Forwarding

•Call Transfer

•Conference

•Data Communications

•Data Line Security

•Executive Override

•Hold

•Paging

•Privacy

•Station Hunting

•Voice Call

4.The Attendant can override a station that is part of an Automatic/Uniform Call Distribution group.

NEAX2000 IVS2
Business/Hotel/Data Features and Specifications	Page 45
NDA-24271, Issue 1.0