ATTENDANT OVERFLOW
ATTENDANT OVERFLOW
General Description
When an incoming call, which has terminated from a trunk to the Attendant Console, remains unanswered after a predetermined time period, this feature provides a change to Night Service for that particular trunk.
Station Application
Attendant Consoles.
Operating Procedure
No manual operation is required.
Service Conditions
1.The Night Service assignment applied to the unanswered call is the same that applies to that trunk when the system is placed in night mode.
2.This feature only applies to incoming calls on Loop Start or Ground Start trunks, and is provided on a per system basis.
3.The activation timing for this feature is, by default, from 32 to 36 seconds after the call status has changed from trunk incoming call to Attendant call, and can be programmed from 4 seconds to 120 seconds in in- crements of 4 seconds.
4.When the destination of the Night Service is specified as a Direct Inward Termination (DIT), the incoming call processing is changed to Trunk Answer Any Station (TAS) when the called DIT station fails to answer the rerouted call within a predetermined time period.
5.The next incoming trunk call will ring at the Attendant Console as normal.
| NEAX2000 IVS2 |
Page 44 | Business/Hotel/Data Features and Specifications |
