NEC NEAX 2000 specifications Service Conditions

TRUNK QUEUING - OUTGOING

Service Conditions

1.Once an outgoing trunk becomes available, the user's station will ring for 30 seconds. If not answered within that time, the station is automatically dropped from the queue.

2.When this feature is utilized in conjunction with System Speed Dialing or Least Cost Routing, the system automatically dials out the called subscriber number when the handset is lifted.

3.If the user wishes to remove himself from the queue prior to being recalled, a Trunk Queuing-Outgoing can- cellation code must be dialed.

4.Individual stations may only initiate one outgoing Trunk Queue at a time. Subsequent attempts result in a reorder tone.

5.Stations may be restricted from using this feature in Class of Service.

6.This feature is not available on an Attendant Console.

7.Maximum number of simultaneous Trunk Queues-Outgoing per system is 32.

8.Call Pickup group cannot be used to answer a call directed to another station using the Trunk Queuing-Out- going feature.

9.The Trunk Queuing-Outgoing Call Back will return to the originating station, not to the Call Forwarding terminating station.

10.Account Code information can be recorded on Station Message Detail Recording (SMDR) when used in conjunction with Trunk Queuing-Outgoing.

11.If the system is designated as KF registration, this feature will not be available.

NEAX2000 IVS2
Business/Hotel/Data Features and Specifications	Page 313
NDA-24271, Issue 1.0