ATTENDANT ASSISTED CALLING
ATTENDANT ASSISTED CALLING
General Description
This feature allows a station user to ask an Attendant for assistance in originating a call. Three methods are available:
Station Application
All stations.
Operating Procedure
1.The Attendant answers an operator call by pressing the Answer or ATND key.
2.The caller provides a call request.
3.The Attendant dials the trunk access code.
4.The Attendant dials the desired telephone number.
5.The Attendant presses the RELEASE (or START) key.
6.The parties are connected.
Delay operation
1.The Attendant answers an operator call by pressing the Answer or ATND key.
2.The caller provides a call request.
3.The Attendant presses the RELEASE key.
4.The station user receives reorder tone.
5.The station user then restores the handset and waits for a recall from the Attendant.
6.The Attendant presses the LOOP key.
7.The Attendant dials the trunk access code.
8.The Attendant dials the desired telephone number.
9.The Attendant presses the Answer (or START) key.
10.The Attendant dials the station user's number.
11.The station user answers the call.
12.The Attendant presses the RELEASE key.
13.The parties are connected.
Passing dial tone
1.The Attendant answers an operator call by pressing the Answer or ATND key.
2.The caller provides a call request.
3.The Attendant dials the trunk access code.
4.The Attendant presses the RELEASE key.
5.Dial tone is supplied to the caller.
| NEAX2000 IVS2 |
Page 16 | Business/Hotel/Data Features and Specifications |
