VOICE GUIDE

VOICE GUIDE

General Description

This feature provides a station user with an announcement that informs:

1.The result of the operation when the station user set or canceled the service feature, instead of service set tone.

2.Identifies which service has been set to the station; such as, Call Forwarding – All Calls, Do Not Disturb or Message Waiting, when the station goes off-hook, instead of special dial tone.

Station Application

All stations.

Operating Procedure

No manual operation is required.

Service Conditions

Announcement for the result of the operation when the station user set or canceled the service feature

1.The announcement is provided when the following service features are set or canceled.

Call Forwarding – All Calls/ – Busy Line/ – No Answer

Split Call Forwarding – All Calls/ – Busy Line/ – No Answer

Do Not Disturb

UCD – Busy Out Note

Station Message Schedule Display

Call Back

Note: When UCD - Busy Out is set or canceled by the function key of a Multiline Terminal, the announcement is not provided.

2.Digital Announcement Trunk (DAT) circuits of MP card or a 2DAT/4DAT card are required. MP card includes two DAT circuits and 2DAT/4DAT card provides 2/4 DAT circuits.

3.After the announcement is provided, the station user will hear reorder tone. The duration of announcement is specified by the system data programming.

4.This service is effective on the system-wide basis.

Announcement for the status of a station set Call Forwarding – All Calls/Do Not Disturb/Message Waiting

1.There are two separate programmable station status announcements that can be provided to a station User, after going off-hook. Features are related as below:

Station has set Call Forwarding - All Calls, Split Call Forwarding - All Calls, or is in Do Not Disturb.

Station has received a Message Wait or Message Reminder notification.

2.A Digital Announcement Trunk (DAT) circuit is required for each announcement.

3.When a station user goes off-hook and feature status requires both announcements, the Message Wait an- nouncement will be heard.

NEAX2000 IVS2

 

Business/Hotel/Data Features and Specifications

Page 329

NDA-24271, Issue 1.0

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NEC NEAX 2000 specifications Voice Guide