NIGHT SERVICE
Call Rerouting
6.The night station can be assigned as a station in an Automatic/Uniform Call Distribution (UCD) group.
7.This operation is not applicable to Listed Directory Number (LDN) calls. For LDN calls, Night Connection Fixed/Flexible or Trunk Answer Any Station (TAS) service is applicable.
8.Night stations can utilize the Call Hold, Call Transfer and Conference features, provided these features are programmed into the night station's Class of Service.
9.Any calls to the Attendant (dial 0) during Night Service are routed to the night station.
10.Individual Attendant Access calls are not transferred to the night station assigned by Attendant Night Trans- fer.
Call Rerouting
General Description
This feature provides flexible reroute capabilities for a variety of calls when the system is in night mode.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. The following is the call rerouting table according to different types of calls.
Call Type | Reroutes To |
|
|
Operator Call (dial 0 call) | Predetermined station (Refer to Attendant Night Transfer) |
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|
LDN Call | TAS or night station |
|
|
Direct Inward Termination (DIT) | Predetermined station or Announcement Service |
|
|
DIT when busy | TAS or Automatic |
|
|
DIT when no answer | TAS or ringback tone |
|
|
DID when busy or no answer | Predetermined station or Announcement Service Note |
|
|
Tie Line when busy or no answer | Predetermined station or Announcement Service Note |
|
|
Trunk Direct Appearance | TAS, night station, or TAS and night station with Trunk Direct Appearance. |
|
|
Note: In the day mode, the call also reroutes to the same service or Attendant.
2.When an Attendant presses the NT key, any calls existing in call queuing memory or loop memory on the Attendant Console should be completed first. New incoming calls, after hitting the NT key, will reroute according to assigned Night Service programming.
| NEAX2000 IVS2 |
Page 234 | Business/Hotel/Data Features and Specifications |
