ATTENDANT CONSOLE
Attendant Interposition Calling/Transfer
Attendant Interposition Calling/Transfer
General Description
This feature allows any Attendant to directly converse with another Attendant and also allows Attendants to transfer calls from their console to another Attendant's console in systems where Multiple Console Operation has been provided.
Operating Procedure
To call from console A to console B
1.Attendant A presses an idle loop key.
2.Attendant A dials the Interposition Calling/Transfer access code and Attendant B's identification number.
3.The call is indicated at console B (on the Answer key or TF key).
4.Attendant B presses the Answer key or TF key.
5.Attendant A converses with Attendant B.
6.Attendant A and B press the RLS key.
To transfer from console A to console B with a call in progress
1.Attendant A dials the Interposition Calling/Transfer access code and Attendant B's identification number.
2.The call is indicated at Console B (on the Answer key or TF key).
3.Attendant B presses the Answer key.
4.Attendant A presses the RLS key to transfer, or may consult before release.
Service Conditions
1.Each console is assigned an identification number to allow Interposition Calling or Transfers.
2.An Attendant can receive one Interposition Call or Transfer at a time.
3.After receiving an Interposition Transfer, the Attendant has full capabilities for redirecting the call.
4.When Night Service (at the called console) is in effect, Interposition Calling and Transfers result in reorder tone.
Attendant Lamp Check
General Description
This function is used to check the status of keys, lamps, and LCDs mounted on the Attendant Console to verify that various operations of the Attendant Console are functioning normally. The check is done by a preset pro- cedure.
Station Application
Not Applicable
| NEAX2000 IVS2 |
Page 26 | Business/Hotel/Data Features and Specifications |
