ATTENDANT CAMP-ON

ATTENDANT CAMP-ON

General Description

This feature permits the Attendant to hold an incoming call in a special mode when the desired station for the transfer is busy. The Attendant sends a Camp-On tone to the busy station. When that station becomes idle, it is automatically alerted and connected to the waiting party.

Station Application

Attendant Consoles.

Operating Procedure

To activate a Camp-On from the Attendant Console

1.Dial the desired station and receive busy tone.

2.Press the RELEASE key.

3.Camp-On tone is sent to the station and Camp-On is set.

To cancel a Camp-On from the Attendant Console

1.Press the LOOP key corresponding to held call.

2.Press the DEST key and receive busy tone.

3.Press the CANCL key and automatically return to the held party.

To re-enter the call that has been Camped-On from the Attendant Console before being recalled

1.Press the LOOP key corresponding to held call.

2.The busy station number and name are displayed for six seconds in the left side of the console’s display (if provided by System Data).

3.Converse with the held party.

OR

1.Dial the Call Pickup-Direct feature access code and receive feature dial tone.

2.Dial the extension number of desired busy station.

3.Converse with the held party.

To answer an Attendant Camp-On

• From a Single Line telephone

1.Receive a Camp-On tone.

2.Hang up and receive incoming ring (existing call is abandoned).

3.Lift the handset and converse.

OR

1.Receive a Camp-On tone.

2.Press the FLASH key (or momentarily press the hookswitch). The call in progress is placed on Consultation Hold.

 

NEAX2000 IVS2

Page 18

Business/Hotel/Data Features and Specifications

NDA-24271, Issue 1.0

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NEC NEAX 2000 specifications Attendant CAMP-ON