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ATTENDANT CONSOLE
Unsupervised
Unsupervised Trunk-to-Trunk Transfer By Attendant
General Description
This feature allows an Attendant to transfer an incoming or outgoing call on one trunk to an outgoing trunk and exit the connection before the called party answers.
Operating Procedure
1.An incoming call is received and answered in the normal manner. The trunk number is displayed.
2.The Attendant dials the access code of the outgoing route, then the destination number. The dialed digits are displayed.
3.If the feature is allowed, the display will change to show the selected outgoing trunk number.
4.The call is extended (by operation of the RELEASE key). The Attendant Console will be recalled. On an- swer, the Attendant will be connected to the original trunk party. If the call is answered, the
5.After recall to the Attendant Console, the called party may answer which would result in an initial three- way conversation before the call is extended. Alternately, the Attendant can
Service Conditions
1.The feature is dependent on trunk supervision and other conditions being met.
2.The trunk associated with at least one side of the call must be programmed for answer and/or release super- vision to ensure that the trunks do not lock up or this feature will be disallowed.
NEAX2000 IVS2 |
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Business/Hotel/Data Features and Specifications | Page 41 |