Lucent Technologies 555-230-220 manual Hold Event Report Items

Event Reporting and U-Abort Capabilities

Hold Event Report

The Hold Event Report is generated in the following case:

■When an on-ECS station places a call on hold (that is, hold or conference/transfer hold)

NOTE:

A call can be placed on hold either manually at the station or via a Third Party Selective Hold capability. When a call is manually placed on hold (that is, either by a hold, switch hook flash, or a conference/transfer hold), the event report is sent to all associations receiving event reports on that call.

An association requesting Third Party Selective Hold (that is, the association over which the capability was requested) receives an acknowledgement and does not receive a Hold Event Report; other associations monitoring the call receive the Hold Event Report.

Hold Event Report Items

The following is a list of items provided with this report:

connected party number (number that placed the call on hold)

The extension that placed the call on hold

call_id

This ECS-assigned call identifier is used to associate event reports to calls and identify a call the adjunct wants to control. The call identifier is unique within the ECS.

party_id

The ECS-assigned identifier that uniquely identifies a party on a call. The ECS provides the identifier and the adjunct should retain it for future operations. The party identifier is unique within the call_id.

3-46Issue 7 May 1998