ASAI and Call Control

Service or option not subscribed/provisioned (CS0/50)

If an adjunct includes user-to-user information and the ECS field release is not V3 or later, the ECS denies the request.

Other Failure Conditions for

Switch-Classified Calls

A Third Party Make Call (Switch-Classified) is dropped if:

The COR check for delivering the call has failed — Call Ended Event Report (cause=CS0/21).

An answered call at the destination cannot be delivered because of a full queue condition. This condition is logged in the error log (CS3/22).

2.User-Classified Call

This type of Third Party Make Call is used by many types of applications such as Office Automation, Messaging, and OCM applications for Preview Dialing. It is defined as a call that is originated from a station with all Direct-Agent or Supervisor-Assist call options turned off. The call is set up by the adjunct on behalf of a station extension (calling party) to an on- or off-ECS called endpoint.

The adjunct must provide the calling party origination and the called party destination addresses. Valid originators for this type of call include all station extensions. Valid destinations are on-ECS extensions (including VDNs) and off-ECS numbers. All trunk types (including ISDN-PRI) are supported as facilities for reaching called endpoints for outbound User-Classified calls. Call progress feedback messages are reported as events across the BRI ASAI interface. Answer supervision and call classifiers are not needed for this type of call because the user (agent) will determine the outcome of the call.

Parameters for User-Classified Calls

This list contains the ASAI interface call parameters for User-Classified calls.

orig_addr

[mandatory] Must be a valid station extension.

dest_addr

[mandatory] Must be a valid extension number or

 

off-ECS number. An on-ECS extension may be a

 

station extension, VDN, split, hunt group, or

 

announcement extension. The dest_addr may

 

include TAC/ARS/AAR information for off-ECS

 

numbers.

dest_route_select

[optional] If present, it contains the TAC/ARS/AAR

 

information for off-ECS numbers, if they were not

 

present in the dest_addr.

Issue 7 May 1998 4-19

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Lucent Technologies 555-230-220 manual Other Failure Conditions for Switch-Classified Calls, User-Classified Call, Origaddr