Event Reporting and U-Abort Capabilities

Event Report

Items Provided with Each Event Report

 

 

 

Connected

calling party number (CPN/BN) or

 

trunk group number and trunk group member

 

 

number — only provided if the calling party number

 

 

is unavailable

 

called party number (DNIS)

 

connected party number

 

call_id

 

party_id

 

cause

 

II-digits

 

UCID

 

 

 

Cut-Through

call_id

 

party_id

 

progress indicator

 

 

 

Disconnect/Drop

connected party number (dropped number)

 

call_id

 

party_id

 

cause

 

user to user information (UUI)

 

 

 

Entered Digits

digits

 

call_id

 

 

 

Hold

connected party number (number that placed the

 

 

call on hold)

 

call_id

 

party_id

 

 

 

Login

work mode

 

agent physical extension

 

agent logical extension

 

 

 

Issue 7 May 1998 3-7

Page 73
Image 73
Lucent Technologies 555-230-220 manual Cut-Through, Disconnect/Drop, Entered Digits, Hold, Login