ASAI and Call Routing

1.See ‘‘Event Reports’’ Section in Chapter 12, ‘‘ASAI and Feature Interactions.’’

2.If the ECS is administered to modify the DNIS digits, then the true DNIS is not passed.

3.The field “Send UCID to ASAI” = y needs to be administered on the System Parameters form.

Denial (NAK) Causes

The adjunct might deny (NAK) a route request with adjunct-specific causes. See the DEFINITY Enterprise Communications Server Call Vectoring/Expert Agent Selection (EAS) Guide, 555-230-521, for a description of the adjunct routing vector step.

Protocol Error (NAK) Causes

The adjunct might deny (NAK) a route request, if the request is invalid, with adjunct-specific causes. See the DEFINITY Enterprise Communications Server CallVisor ASAI Protocol Reference, 555-230-221, for more information.

Considerations

A routing request is only administrable through the Basic Call Vectoring feature. [See the DEFINITY Enterprise Communications Server Administration and Feature Descriptions, 555-230-522, and the DEFINITY Enterprise Communications Server Call Vectoring/Expert Agent Selection (EAS) Guide, 555-230-521, for more information.] The Route capability is initiated by the ECS when it encounters the adjunct routing command in a call vector. This adjunct routing command specifies an ASAI link’s extension (adjunct) through which the ECS sends the Route capability.

Multiple adjunct routing commands are allowed in a call vector. Starting with G3v3, the Multiple Outstanding Route Requests feature allows 16 outstanding Route Requests per call. The Route Requests can be over the same ASAI links or different ones. The requests are all made from the same vector. They must be specified back-to-back, without intermediate steps (wait, announcement, goto, or stop). If the adjunct routing commands are not specified back-to-back, pre-G3V3 adjunct routing functionality applies (that is, previous outstanding Route Requests are cancelled when an adjunct routing vector step is executed).

The first Route Select response received by the ECS is used as the route for the call, and all other Route Requests for the call are cancelled.

If the adjunct denies the request (for example, replies with a NAK), the ECS continues vector processing.

Event Reports for calls are not affected by the adjunct Route Request.

Issue 7 May 1998 7-5

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